Tent Partnership for Refugees · 1 day ago
Manager, IT
Tent Partnership for Refugees is a global network of over 500 major companies committed to hiring and supporting refugees. The IT Manager will oversee all aspects of technology within the organization, providing technical support, managing devices, and ensuring compliance with security protocols.
Non-profit Organization Management
Responsibilities
Provide hardware, software, and access support for local and remote users
Administer Microsoft 365 services, including Exchange, SharePoint, Teams, OneDrive, and Power BI
Manage devices via Intune, including setup, compliance, patching, and monitoring
Oversee device lifecycle, inventory, procurement, and vendor coordination
Maintain system performance, backups, updates, and basic network stability
Support conference room hardware, cameras, audio equipment, and meeting platforms
Handle security tooling, alerts, and response tasks
Ensure adherence to data protection, privacy, and regulatory compliance best practices
Lead upgrades, migrations, and new system deployments
Document processes, configurations, and user guides
Collaborate with leadership on technology planning and improvements
Qualification
Required
3 years supporting IT systems in a technical IT role
3 years administering Microsoft 365 services
1–3 years managing an IT environment
Ability to support users and troubleshoot endpoint device issues
Knowledge of identity, access, and security management in cloud environments
Knowledge of patch management and vulnerability remediation
Awareness of data protection, privacy, and regulatory compliance best practices
Basic network security knowledge, including firewalls, VPNs and secure remote access
Basic network fundamentals knowledge (LAN/WAN, Wi-Fi, switching)
Preferred
Ability to work independently across multiple time zones
Clear communication with technical and non-technical users
Hands-on, proactive, and accountable approach
Company
Tent Partnership for Refugees
Tent Partnership for Refugees is an international network of major companies helping refugees access labor markets via job prep.
Funding
Current Stage
Growth StageRecent News
2025-10-31
2025-04-17
Central New York Business Journal
2025-04-10
Company data provided by crunchbase