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Ripple Talent · 1 day ago

Director Human Resources Operations

Huntersville, NC

Full-time

Onsite

Director/Executive

Ripple Talent is committed to creating a diverse environment and is proud to be an equal opportunity employer. The HR Operations Director is responsible for the strategic planning, implementation, and daily management of all HR operational functions, ensuring seamless system integration, data integrity, and process efficiency.

Staffing & Recruiting

Responsibilities

Serve as the system owner and lead administrator for the core HRIS platform, overseeing configuration, security, user roles, and business processes

Maintain strict controls to ensure data accuracy, integrity, and security through regular audits and validation procedures

Develop and generate custom reports, metrics, and dashboards to support data-driven decision-making for HR and business leaders

Act as the primary liaison with HR system vendors, managing relationships, negotiating contracts, and ensuring service level agreements (SLAs) are met

Lead the full lifecycle of HR system implementations, upgrades, patches, and enhancements, collaborating with IT, Finance, and other stakeholders to minimize disruption

Analyze existing business processes and identify opportunities for improvement and automation

Redesign and document HR workflows to increase efficiency and enhance the overall employee experience

Partner with IT, Finance, and department heads to ensure seamless integration between the HRIS and other systems (e.g., payroll, benefits providers, time & attendance, identity systems)

Oversee all payroll processing operations, ensuring accurate and timely calculation of wages, tax withholdings, and deductions, while ensuring compliance with federal and state tax laws and regulations

Administer and manage employee benefits programs, including health, retirement plans, and wellness initiatives

Responsibilities include vendor management, supporting the open enrollment process, and resolving escalated benefits-related issues

Monitor changes in labor laws and regulations affecting payroll and benefits, updating policies and procedures as needed to mitigate organizational risk and ensure legal compliance

Qualification

HRIS managementPayroll operationsBenefits administrationData analysisProject managementLeadershipCommunication

Required

A Bachelor's degree in Human Resources, Business Administration, or a related field

Several years of progressive experience in HR operations, with a strong focus on HRIS management, payroll, and benefits administration

Proficiency in major HRIS platforms and an understanding of data analysis and reporting tools

The ability to translate technical specifications to non-technical stakeholders is crucial

Strong leadership, project management, and problem-solving skills are essential for coordinating cross-functional teams and leading change management initiatives

Excellent verbal and written communication skills to effectively communicate complex information to employees at all levels of the organization