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Newforma · 2 days ago

Solutions Consultant - Customer Success

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

Newforma is a company focused on shaping the future of project information management for architects, engineers, and contractors. They are seeking a Solutions Consultant to support the sales team and reseller partners by providing product expertise and demonstrating the value of their software to the AECO industry.

ComputerSaaSSoftware

Growth Opportunities

Responsibilities

Partner with direct sales and reseller sales teams to understand customer needs and craft compelling solution strategies

Deliver product demonstrations, technical presentations, and proof-of-concepts tailored to customer requirements

Conduct discovery sessions to identify business challenges and map them to our platform’s capabilities

Collaborate with API Technical Specialists to design integrations and technical solutions for unique customer problems

Support reseller partners by providing enablement, training, and joint customer engagement in pre-sales cycles

Create and maintain sales assets (demo environments, solution playbooks, ROI models) for both direct and reseller use

Provide clear handoff to post-sales Account Managers and Customer Success Managers to ensure a seamless customer onboarding experience

Stay current with industry trends and competitive offerings to position our solutions effectively

Qualification

Pre-sales experienceSolution consultingSaaS knowledgeAPI familiaritySalesforce knowledgePublic speakingWorkshop facilitationCommunication skillsCross-functional collaboration

Required

3-7 years of experience in pre-sales, solution consulting, or sales engineering for SaaS or enterprise software

Strong presentation and communication skills with the ability to engage both business and technical audiences

Ability to translate business problems into technical solutions

Familiarity with APIs, integrations, and solution architecture

Experience working cross-functionally with Sales, Resellers, Product, and Customer Success

Ability to travel for customers and company events

Preferred

Experience in the AECO (Architecture, Engineering, Construction, and Operations) industry

Salesforce knowledge (CRM integration, workflows, reporting)

Background in customer success, account management, or technical consulting

Excellent public speaking and workshop facilitation skills

Benefits

Purpose-driven work: Help professionals in the AECO industry solve real-world challenges.

Global impact: Our tools are used on over 16 million projects worldwide.

Collaborative culture: Work alongside talented teammates who value your input.

Room to grow: We support your career development through learning opportunities and mentorship.

Innovation at its core: Be part of a company that’s always evolving to meet industry needs.

Company

Newforma

Newforma provides Information Management and collaboration software for the Architecture, Engineering, Construction, and Owner/Operator (AECO) industry.

Founded in 2015

Quebec, Quebec, CAN

51-200 employees