Miracle Software Systems, Inc ยท 1 day ago
Information Technology System Administrator
Novi, MI
Full-time
Onsite
Mid Level
4+ years expMiracle Software Systems, Inc is seeking a skilled and proactive IT Systems Administrator to manage, maintain, and optimize their technology infrastructure. The role involves overseeing system installation, troubleshooting, security, and performance monitoring while collaborating with internal teams and vendors to ensure seamless operations and business continuity.
B2BBig DataBlockchainComputerInformation TechnologyInternet of ThingsMobile AppsSoftware
Hiring Manager
Naveen V. Mungamuri
Responsibilities
System Installation and Configuration: Install and configure hardware, operating systems, applications, and network devices
Troubleshooting and Maintenance: Diagnose and resolve technical issues across systems and networks
User Account Management: Create, modify, and manage user accounts, permissions, and access controls
Security: Implement and maintain firewalls, intrusion detection systems, and endpoint security solutions
Monitoring and Performance: Monitor system performance, identify bottlenecks, and conduct proactive maintenance with MSP tools
Backup and Recovery: Develop and manage backup/recovery processes to safeguard data and ensure business continuity
Documentation: Maintain detailed records of system configurations, procedures, and troubleshooting steps
Technical Support: Provide timely support to users and guests for technical issues
Software Updates and Patches: Apply updates, patches, and security fixes to keep systems current
Networking: Configure and manage routers, switches, printers, and other network infrastructure
Cloud Services: Administer cloud-based services and resources
Automation: Design and implement automated processes to improve efficiency
Collaboration: Work closely with IT staff, system analysts, engineers, MSPs, and vendors
Project Management: Plan, organize, and supervise IT projects, balancing requirements with schedules and budgets
Other Duties: Perform additional responsibilities as assigned
Qualification
Required
Education: Associate or bachelor's degree in Information Systems, Computer Science, Business Administration, or related field; equivalent experience considered
Experience: Minimum 4+ years of hands-on experience in user support, systems management, or application implementation/training
Industry Background: Experience in Emergency Response, Restoration, Construction, or Environmental fields is a plus
Technical Skills: Strong knowledge of M365 and endpoint management is highly desirable
Preferred
Strong analytical and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
Excellent communication and documentation abilities
Commitment to proactive system management and continuous improvement
Company
Miracle Software Systems, Inc
Miracle Software Systems is a global IT services company that has been consistently delivering true value for businesses for the past 29 years.
1001-5000 employees
H1B Sponsorship
Miracle Software Systems, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (129)
2024 (115)
2023 (151)
2022 (186)
2021 (144)
2020 (195)
Funding
Current Stage
Late StageLeadership Team
P
Prasad Lokam
CEO / President
Recent News
2025-07-16
Company data provided by crunchbase