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Checkpoint Systems · 1 day ago

Scheduling Coordinator

Thorofare, NJ

Full-time

Onsite

Entry Level

$26.44/hr - $28.85/hr

1+ years exp

Checkpoint Systems is a company focused on customer resource planning, and they are seeking a Scheduling Coordinator to manage service-related activities. The role involves coordinating installation and remedial operations, ensuring timely delivery, and maintaining communication with customers and field resources.

ConsumerManufacturingMarketing Automation

Responsibilities

Ensures a high level of customer satisfaction by efficiently coordinating service related activities (installation & remedial operations) between customers and field resources

Manages open service related activities on a daily basis to maintain timely delivery and activity completion

Maintains ETA's and updates on customer’s vendor managed software systems

Creates, schedules, dispatches and tracks service related activities

Ensures accurate, timely and efficient delivery of service related activities within the Praxedo Scheduling program

Ensures all service related activities are maintained accurately in Praxedo and SAP for reliable revenue tracking and pipeline analysis

Ensures materials have shipped to meet scheduled installation dates

Verifies and updates ETA's as required for customer communication

Accurately creates and manages vendor purchase orders to ensure vendor invoices to Checkpoint are within payment tolerances and processed in a timely manner

Generates reports and provides status updates as required for service management and customers

Communicates professionally and responsibly with internal and external service resources, company representatives and customers

Works seamlessly with the Customer Service Program Managers, Customer Account Specialists and Field Service Region Managers