Apply on Employer Site

Parker's Kitchen · 1 day ago

Regional Director of Operations

Greater Savannah Area

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Parker's Kitchen is a company focused on operational effectiveness and growth, and they are seeking a Regional Director of Operations. The primary responsibility of this role is to provide leadership for the company's operations functions, ensuring organizational effectiveness and driving sales and profitability.

Customer ServiceRetailShopping

Hiring Manager

Lauren Burel, SHRM-CP

Responsibilities

Responsible for overseeing all aspects of store operations, including marketing compliance, inventory management, audits, environmental compliance, employee management, etc

Improve the operational systems, processes and policies in support of the company mission – specifically, support better management reporting, information flow and management, business processes and organizational planning

Recruit, develop and retain a best in class, highly collaborative team that operates with clear objectives and strategies in order to achieve goals

Manage and increase the effectiveness and efficiency of operations through improvements to each function, as well as coordination and communication between store sites and corporate support functions

Motivate and drive initiatives in the operations team and organizationally that contribute to strategic goals and long-term operational excellence

Responsible for ensuring stores are monitoring competitor gas prices and notifying fuel-pricing analyst, as needed

Responsible for ensuring store audits are completed and within company guidelines, including cash audits, SCO audits, lottery vending audits, ATM audits and cigarette audits

Oversee systems, controls, planning and labor management compliance

Conduct weekly operations meetings with District Leaders

Responsible for assessing weekly store performance reports and identifying any deviation of data and develop action plans. Data includes inside sales, category sales (identified), fuel gallons, cents per gallon, cash audits, and store audits

Assist store leaders with employee discipline, development, store meetings, etc., as needed

Work with department heads to ensure company compliance and maintain the stores in excellent condition

Accountable for ensuring that every store and kitchen delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of the field leadership team

Responsible for stores and kitchens delivering on fast, fresh, and friendly!

Supervise 7 to 8 District Leaders

Qualification

Operations ManagementLeadershipInterpersonal SkillsTeam DevelopmentAnalytical SkillsReport WritingCustomer ServiceCollaborationProblem SolvingCommunication

Required

Bachelor's degree; or 5 years operations and management experience or training; or equivalent combination of education and experience

Must hold a valid driver's license

Demonstrated leadership and vision in managing staff groups and major projects or initiatives

Demonstrated excellent interpersonal skills and a collaborative management style

A demonstrated commitment to high professional ethical standards and a diverse workplace

Excels at operating in a fast paced, family focused and community-minded environment

Excellent people manager, open to direction, and a collaborative work style and commitment to get the job done

Ability to challenge and debate issues of importance to the organization

Ability to look at situations from several points of view

Persuasive with details and facts

Delegate responsibilities effectively

Ability to write reports, business correspondence, procedure manuals, and employee discipline documents

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public

Ability to read, analyze, and interpret general business periodicals, profit and loss statements, professional journals, technical procedures, or governmental regulations

Ability to calculate figures and amounts such as discounts, proportions, and percentages

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form