Kemper · 1 day ago
First Notice of Loss - Customer Service Representative
Henderson, NV
Full-time
Onsite
Entry Level
$16.25/hr - $27.96/hr
1+ years expKemper is one of the nation’s leading specialized insurers, and they are seeking a Bilingual Claims Customer Service – Initial Loss to join their team. In this role, you will serve as the first point of contact for customers, providing exceptional customer service and assisting with the claims handling process.
ConsumerFinancial ServicesInsurance
Responsibilities
Always provide superior and responsive customer service in a call center
Receive incoming calls from customers regarding claims
Enter information into the claims system Initiating the claims handling process
Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary
Qualification
Required
1 year of customer service or call center experience required
High school diploma or GED required
Excellent telephone etiquette
Good typing skills – 25 WPM with 95% accuracy required
Excellent planning and organizational skills
Must be bilingual in Spanish and English
Benefits
Medical
Dental
Vision
PTO
401k
Company
Kemper
Kemper is a financial organization providing insurance and consumer finance solutions for individuals and small businesses.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$400M2022-02-15Post Ipo Debt· $400M
1996-01-01Acquired
1990-04-27IPO
Leadership Team
Maxwell Mindak
Chief Risk Officer (CRO)
Recent News
MarketScreener
2025-02-25
Company data provided by crunchbase