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Universities of Wisconsin · 1 day ago

Online Academic Program Manager

Platteville, WI

Full-time

Onsite

Mid, Senior Level

The University of Wisconsin-Platteville is seeking an Online Academic Program Manager to lead its portfolio of online undergraduate and graduate programs. The role involves overseeing program planning, supporting faculty, and collaborating with stakeholders to ensure program quality and relevance.

Higher Education

Responsibilities

Establish and improve the online course offering schedule/rotation

Support faculty and subject matter experts in course revisions and development

Conduct program-level assessment to continually improve the programs

Review and select instructors to teach and revise courses in the programs

Support program relevance and industry responsiveness by soliciting feedback from stakeholders and advisory boards

Lead course and program changes through appropriate approval processes

Identify and implement academic program initiatives aligned with institutional goals

Serve as a liaison to internal and external stakeholders supporting academic program partnerships

Collaborate with the School Director to request and maintain a course revision and supply budget

Approve program-related expenditures within delegated authority

Assist with implementing academic program-related policies, procedures, and compliance requirements

May assist with documentation or reporting related to sponsored grants, contracts, or agreements

Mediate complaints between faculty and students

Evaluate admission applications

Evaluate requests for transfer credit

Assist with development of transfer or credit-for-life experience agreements

Assist students with career and program-related questions

Provide limited student advising support and communicate directly with students, as needed

Provide developmental and performance-related support to instructors/faculty teaching in the programs

Respond to inquiries from applicants

Represent programs at professional conferences, stakeholder events, as needed

Provide feedback in the development of promotional content across multiple media

May exercise limited supervisory authority related to instructor selection, workload assignment, performance input, and approval of hours worked, consistent with institutional policy

Qualification

Program ManagementQuality ImprovementTeam LeadershipStakeholder CollaborationBudget PlanningVerbal CommunicationWritten CommunicationOrganizational Skills