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SitusAMC · 1 day ago

Endpoint Analyst - St Pete's - Onsite

St. Petersburg, FL

Full-time

Onsite

Entry, Mid Level

$52K/yr - $58K/yr

2+ years exp

SitusAMC is a company dedicated to transforming client businesses and empowering careers within the Real Estate Industry. The Endpoint Analyst position involves providing first and second level support for endpoint technologies, managing inventory, and collaborating with cross-functional teams to optimize processes.

Financial ServicesOutsourcing

H1B Sponsor Likely

Responsibilities

Administer and maintain the Ivanti Endpoint Manger system

Experience supporting the following Operating Systems: Windows 10, Windows 11, and Mac OS

Experience utilizing Microsoft Intune Autopilot

Experience supporting and utilizing Microsoft Office

Maintain and update inventory records and system to ensure accurate and timely inventory tracking

Work with cross-functional teams to forecast inventory needs and identify potential stock issues

Monitor inventory levels and identify potential stockouts or overstock situations

Manage inventory aging and coordinate proper rotation or disposal of obsolete inventory

Participate in regular inventory counts and coordinate physical inventory audits as needed

Collaborate with purchasing and logistics teams to optimize procurement and transportation processes

Develop and implement SOPs for inventory management and continuously improve inventory operations

Review and analyze inventory data to identify trends and potential areas for improvement

Other activities as may be assigned by your manager

Qualification

Ivanti Endpoint ManagerWindows 10Windows 11Mac OSMicrosoft Intune AutopilotO365 managementHardware repairCustomer serviceTeam collaborationProblem solvingAttention to detail

Required

Associate's degree in related field, or equivalent combination of education and experience

Intermediate-level support staff with 2-4 years of relevant experience

Experience managing O365

Experience laptop, desktop, hardware and peripherals

Experienced in managing and reporting on Enterprise level AV products

Self-motivated team player

Must have the ability to work independently and prioritize your workload

Ability to work in a fast-paced, deadline-driven environment with strong attention to detail

Experience leading projects

Excellent communication and interpersonal skills and professional appearance

Ability to understand and comply with the relevant department and/or corporate policies, procedures and guidelines as they pertain to customer support

Knowledge of relevant commonly-used concepts, best practices, and procedures

Knowledge of local and remote computer system diagnostic tools

Strong communication (oral, technical and written) skills

Strong analytical ability, good judgment, strategic and multidimensional thinker

Problem solves using interpersonal relations and diplomacy skills

Detail oriented and organized

Experience repairing hardware - desktops, laptops, and laser printers

Proven customer service skills and the ability to work with a diverse constituency

Ability to interact and work effectively in a team environment

Ability to perform independent research and apply critical reasoning skills to solve technical issues

Ability to multitask and self-manage assigned projects and daily tasks in an environment with shifting priorities

Requires the ability to lift and carry up to 50 pounds

Requires the ability to work shifts outside of normal working hours

Requires the ability for overnight travel, up to 25%

Requires the ability for extended travel in the event of a catastrophic event

Requires the ability to be on call and support a 24x7x365 operations

Requires the ability to support both planned and unplanned events

Benefits

PTO and paid holidays

Medical, dental, vision, life, disability insurance

401K

Company

SitusAMC

Glassdoor3.3

SitusAMC provider of consulting, outsourcing, talent and technology solutions, supporting institutional lenders and investors.

Founded in 1985

New York, New York, USA

5001-10000 employees

https://www.situsamc.com

H1B Sponsorship

SitusAMC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (2)