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USAA · 6 days ago

Protective Security Officer- Intermediate Level

San Antonio Home Office I

Full-time

Onsite

Entry, Mid Level

$44K/yr - $64K/yr

1+ years exp

USAA is a financial services company dedicated to serving the military community and their families. The Protective Security Officer II will provide armed response to various emergency incidents, enforce established procedures, and support senior security personnel in ensuring workplace safety.

BankingFinancial ServicesInsuranceVenture Capital

H1B Sponsor Likely

Responsibilities

Understands and applies policies and procedures displaying basic knowledge on operational matters

Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management

Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations

Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports

Controls access for employees and visitors, creates and issues credentials, and responds to policy violations

Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus

Enforces parking and traffic controls and composes incident reports

Completes duty assignments and on-the-job duty position training

Conducts post-related activities during special events and supports executive protection or law enforcement during incident response

Documents shift activities, and ensures detailed information is passed on to team members

Attends and completes all training sessions and responds to feedback from security management and the training team

Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing

Maintains current first aid training

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Qualification

Physical security experienceFirst Aid/CPR CertificationFirearm proficiencyAccess control systemsMicrosoft Office toolsIncident managementEmergency responseReport writingCommunication skillsTeam collaboration

Required

High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma

1 or more years of physical security, law enforcement, or military combat arms experience

Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint

Must possess valid state driver's license

Job Offer contingent on passing the MMPI evaluation

Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months

Preferred

Ability to work weekends, holidays, and overtime if required

First Aid/CPR Certification

Demonstrates firearm proficiency

Ability to communicate clearly and effectively, both verbally and in writing

Ability to respond rapidly and effectively during emergency situations

Previous military or law enforcement experience preferred as applicable

Prior experience using security related systems. Report management system, two-way radios, visitor management systems, and Microsoft Office suite of tools

Associates degree in Law Enforcement or Criminal Justice

US military experience through military service or a military spouse/domestic partner [optional]

Benefits

Comprehensive medical, dental and vision plans

401(k)

Pension

Life insurance

Parental benefits

Adoption assistance

Paid time off program with paid holidays plus 16 paid volunteer hours

Various wellness programs

Career path planning and continuing education

Company

USAA

Glassdoor3.3

USAA is a financial services company.

Founded in 1922

San Antonio, Texas, USA

10001+ employees

https://www.usaa.com

H1B Sponsorship

USAA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (269)

2024 (151)

2023 (77)

2022 (150)

2021 (10)