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Manulife · 3 months ago

Senior Director of Data Management, Analysis and Reporting

Boston, Massachusetts

Full-time

Hybrid

Senior Level, Lead/Staff

$129K/yr - $223K/yr

Manulife is a leading international financial services provider, helping people make their decisions easier and lives better. The Senior Director of Data Management, Analysis and Reporting will manage processes and data quality, ensuring effective utilization of audit management software and maintaining high standards of communication with key stakeholders.

FinanceFinancial ExchangesFinancial Services

Responsibilities

Manage processes and data quality within Archer

Lead the department’s effective utilization of the Archer. Champion initiatives to enhance and innovate the user experience with the Audit Management Software, aligning with the department’s strategic goals

Ensure the quality and completeness of all communications provided to the Audit Committee, Executive Management, regulators, and other key stakeholders, maintaining high standards of accuracy and relevance

Manage key department programs and processes, including Privacy, Records Management, Business Continuity and Disaster Recovery preparedness

Manage the gathering, reporting, and tracking of information for external regulators

Serve as the audit representative and manage the integration within the Integrated Audit Program (IAP), including managing the process for business hierarchy/audit universe changes

Coordinate and direct the development of the annual financial plan and forecast, overseeing expense management analysis throughout the year to ensure financial targets are achieved

Manage the development of the annual audit plan, including the tracking and reporting of its completion, and manage any adjustments to the plan

Contribute to other improvement initiatives and projects undertaken by the Professional Practices Team, enhancing the efficiency and effectiveness of Audit Practices

Driving continuous improvement in quality and cost effectiveness of services provided

Collaborating with Audit Services management and staff to obtain consensus on improvements to the audit systems

Exercising and demonstrating sound business judgment

Prioritization and time management to meet project and objective commitments while maintaining flexibility

Qualification

Analytical skillsProject managementDatabase toolsCommunication skillsInterpersonal skills

Required

Demonstrated experience in project and resource management, as well as talent development

Strong analytical and problem-solving skills, with a strategic mindset

Demonstrated ability to work effectively in diverse environments and cultures, over a number of geographically dispersed office locations

Ability to effectively communicate ideas orally and in writing, at Segment and Global Functions levels, and to listen and consider ideas of others

Excellent customer focus and commitment to quality

Results oriented; ability to balance multiple priorities and projects

Strong relationship skills including a demonstrated ability to deal effectively with staff at all levels

Proven project management skills in achieving departmental, project and individual objectives

Preferred

Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders

Exceptional attention to detail

Strong experience with database tools, dashboards and SharePoint design / maintenance / programming would be an asset

Benefits

Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans

Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)

Financial education and counseling resources

Generous paid time off program in Canada includes holidays, vacation, personal, and sick days

Full range of statutory leaves of absence