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CIBC · 1 month ago

Production Support Engineer II, SAS Viya AML

Chicago, IL

Full-time

Hybrid

Entry Level

$83K/yr - $115K/yr

1+ years exp

CIBC is a relationship-oriented bank for the modern world, seeking a Production Support Engineer II for their US Risk Technology team. This role involves supporting the anti-money laundering platform built on SAS Viya, focusing on application support, database management, and cloud computing.

BankingCredit CardsFinancial Services

No H1B

Responsibilities

Investigate application issues; prioritize incidents based on impact and severity

Identify root causes and implement solutions to prevent recurrence

Apply IT Infrastructure Library (ITIL) practices for incident, change, and problem management

Write complex SQL queries; troubleshoot extract, transform, and load (ETL) pipelines

Manage Linux virtual machines and a PostgreSQL database hosted on Microsoft Azure

Oversee production changes affecting CIBC’s SAS Viya AML platform, including bug fixes and version upgrades

Perform disaster recovery tests

Build trusted working relationships with business stakeholders, technology partners, and external vendors

Express technical concepts to non-technical audiences with precision and clarity

Stay up-to-date with emerging technologies, changes in the banking industry, and regulatory developments

Qualification

SAS ViyaSQLCloud ComputingLinuxMicrosoft AzureITIL ProcessesApplication Production SupportPostgreSQLServiceNow PlatformRed Hat Enterprise Linux (RHEL)Anti-Money Laundering (AML)AutoSys Workload Automation