Volta Oil Company, Inc. · 5 days ago
Facilities & IT Systems Administrator
Plymouth, MA
Full-time
Onsite
Mid Level
$85K/yr - $110K/yr
4+ years expVolta Oil Company, Inc. has been serving communities for over 90 years and is seeking a Facilities and IT Systems Administrator. This key support role will provide frontline IT and facilities support to store locations and the corporate office, ensuring timely resolution of technology and facility-related issues while delivering exceptional customer service.
EnergyFuel
Hiring Manager
Patty MacDonald
Responsibilities
Provide first-level IT support to end users across retail locations and the corporate office
Troubleshoot and resolve hardware, software, network, and system issues
Manage and prioritize requests through the maintenance and IT ticketing system
Coordinate with external vendors and service providers to ensure timely issue resolution
Oversee facility-related requests to maintain safe, compliant, and well-maintained buildings and equipment
Ensure work is completed in accordance with established procedures, standards, and vendor agreements
Communicate clearly with stakeholders on status updates and resolutions
Deliver consistent, high-quality service with a positive and professional approach
Qualification
Required
A bachelor's degree in Business, Information Technology, or a related field — or equivalent hands-on experience
4–5 years of experience working in IT support, systems administration, or a similar role
Comfort working with Windows operating systems and Microsoft Office tools
Strong skills in setting up, configuring, and troubleshooting PCs and related hardware
Working knowledge of internet connectivity, networking, and peripheral devices such as printers, scanners, and POS equipment
Experience using IT ticketing systems (such as ServiceNow, Zendesk, or Jira) to manage and prioritize requests
Ability to create clear, organized documentation and follow established processes
Strong organizational skills with the ability to manage multiple projects or requests at once
A proactive, analytical approach to problem-solving — you don't just fix issues, you help prevent them
Preferred
Experience supporting users in a retail, multi-location, or fast-paced environment (a plus, not a requirement)
Experience coordinating with vendors or service providers, including managing timelines and expectations
Certifications such as CompTIA A+, Microsoft, or Cisco are a plus, but not required
Company
Volta Oil Company, Inc.
Today, Volta offers both wholesale and retail gasoline with over 75 years of experience.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase