Brunello Cucinelli · 1 day ago
Client Advisor - Orlando
Orlando, FL
Full-time
Onsite
Mid Level
3+ years expBrunello Cucinelli is an Italian luxury brand specializing in cashmere and informal luxury ready-to-wear. The Client Advisor role is crucial for delivering exceptional customer experiences, supporting sales goals, and embodying the brand's philosophy and aesthetic.
ApparelFashionLeisureLifestyleRetail
Hiring Manager
Alessandra Bruno
Responsibilities
Provide industry leading customer service building guest loyalty through in-store experience
Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients
Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service
Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment
Maintains awareness of all current marketing and promotional activity
Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle
Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business
Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss
Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed
Utilizes business acumen (both written and verbal) in relation to store business, product assortment and business opportunities
Build effective working relationships with colleagues in our other stores and Corporate Partners
Demonstrates reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines
Promotes cooperation and commitment within the team to achieve goals and celebrates team accomplishments and shares credit with others
Proactively seeks feedback for performance and opportunities for growth
Qualification
Required
Strong affinity for Brunello Cucinelli brand and philosophy
High School Diploma required
3-5 years' experience working in an elevated retail or hospitality environment
Exceptional customer service and networking skills, with the ability to network and develop clients
Strong verbal and written communication skills
Proficient with POS systems and Microsoft Office Suite; Outlook and Excel
Ability to stand for multiple hours and lift up to 40 pounds on occasion
Availability to work a varied schedule each week including weekends and holidays
Company
Brunello Cucinelli
Contemporary luxury brand specialised in cashmere for menswear & womenswear. Made in Italy.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$4.12M2025-01-17Post Ipo Secondary· $4.12M
2012-04-27IPO
Leadership Team
Robert Mari
Human Resources Business Partner, Retail
Recent News
MarketScreener
2025-12-11
TradingView
2025-12-01
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