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Valley Health · 1 week ago

Rehab Office Specialist - Per Diem

Little Rock, AR

Part-time

Onsite

Entry Level

1+ years exp

Valley Health is a healthcare provider dedicated to delivering high-quality services. The Rehab Office Specialist is responsible for providing customer support, facilitating patient access to rehabilitation services, and assisting with administrative tasks in a fast-paced environment.

Health CareMedicalNon Profit

Responsibilities

Provides the highest quality customer support to VH customers and employees

Communicates regularly with intradepartmental and interdepartmental employees as needed to facilitate operational functions

Demonstrates strong support skills for rehab services department operations under minimal supervision

Facilitates patient access to the delivery of rehabilitation services in a timely manner through scheduling appointments for rehabilitation patients to optimize capacity

Completes the patient admission/registration process

Facilitates insurance payment of rehab care by ensuring preauthorization requirements have been met from all potential payor sources, including review of medical/rehabilitation diagnoses and procedures for appropriate medical necessity criteria

Provides clerical/administrative assistance to the Rehabilitation Services Operations team: answering telephones, entering data, compiling and preparing various reports, filing, scanning, ordering and organizing supplies, etc

Maintains a working knowledge and is supportive of departmental, hospital and organizational initiatives and updates, and stays current with communication, such as emails, in a professional and timely manner