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GlobalPoint · 1 day ago

Change Manager

Raritan, NJ

Full-time

Onsite

Mid, Senior Level

GlobalPoint is a company focused on transforming the employee experience through digital innovation. They are seeking a Modern Organizational Change Manager to lead the human side of change, ensuring that employees are supported through transitions and that change strategies are effectively executed.

ConsultingOutsourcing

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Core Change Management Expertise

Behavioral Change Design: Ability to design, document and advocate structured journeys that guide employees from awareness to adoption using frameworks like ADKAR documented in tools like Mural

Stakeholder Engagement: Skilled in stakeholder mapping, influence strategies, and development of learning strategies to drive sponsorship and alignment

User segmentation: Able to split down and target segments of an organization separately by understanding and grouping outcomes to deliver differentiated communications

Communication Strategy: Develops targeted, multi-channel communication plans that are personalized and measurable

Learning & Enablement: Designs inclusive learning experiences that support all learning styles that achieve the desired business outcomes

Digital Workplace & Technology Fluency

Tool Ecosystem Knowledge: Familiarity with platforms like M365, Zoom, AWS, Windows 10/11, and virtual environments

Experience Design (XD): Collaborates with XD teams to ensure frictionless employee experiences and intuitive technology adoption

Analytics & Targeting: Uses behavioral data and segmentation to refine change strategies and measure impact

AI-Enhanced Change Capabilities

AI-Augmented Communication: Leverages generative AI to draft, personalize, and optimize communications at scale

Predictive Change Analytics: Applies AI to forecast adoption risks, resistance patterns, and readiness gaps

Conversational AI Integration: Designs and deploys AI-powered assistants to support just-in-time learning and change navigation

Content Intelligence: Uses AI to curate and recommend learning content based on role, behavior, and sentiment analysis

Future-Ready Competencies

Agile & Adaptive Mindset: Operates in iterative cycles, embracing experimentation and continuous feedback

Digital Storytelling: Combines data visualization, narrative, and emotional resonance to inspire change

Ethical AI Stewardship: Understands the ethical implications of AI in the workplace and ensures transparency, fairness, and inclusivity

Change-as-a-Service (CaaS): Delivers modular, scalable change interventions that can be rapidly deployed across programs

Qualification

Core Change Management ExpertiseBehavioral Change DesignStakeholder EngagementCommunication StrategyDigital Workplace & Technology FluencyTool Ecosystem KnowledgeAnalytics & TargetingAI-Augmented CommunicationAgile & Adaptive MindsetDigital StorytellingEthical AI StewardshipChange-as-a-Service (CaaS)

Required