Apply on Employer Site

The College Board · 3 months ago

Sr Salesforce Solutions Analyst

United States

Full-time

Remote

Senior Level

$150K/yr - $163K/yr

6+ years exp

College Board is a nonprofit organization focused on expanding educational opportunities. They are seeking a Senior Salesforce Solutions Analyst with advanced expertise in Salesforce platform, responsible for designing scalable solutions and collaborating with stakeholders to ensure high-quality Salesforce implementations.

Education Management

H1B Sponsor Likely

Responsibilities

Translate business requirements into technical specifications, solution designs, and scalable Salesforce configurations

Partner with engineering teams to ensure solutions align with platform architecture, data models, security models, and integration patterns

Configure and optimize Salesforce features using Flows, validation rules, Lightning App Builder, and other declarative tools in accordance with best practices

Support enhancements across Sales Cloud, Service Cloud, and Experience Cloud, ensuring solutions are scalable, maintainable, and compliant with governance standards

Lead requirements discovery with stakeholders and convert business needs into well-defined user stories and acceptance criteria for technical implementation

Produce future-state process designs, system workflows, configuration documentation, and platform functional specifications

Collaborate with developers, admins, architects, QA, and product owners to validate requirements and ensure technical solutions meet functional and non-functional expectations

Support UAT planning and execution, defect triage, release readiness, and production validation

Identify and implement opportunities to reduce technical debt and manual processes through automation and improved platform design

Evaluate Salesforce releases and emerging capabilities to proactively recommend platform improvements and modernization opportunities

Contribute to platform governance, change management, and Salesforce DevOps pipelines (e.g., Gearset, Copado, Salesforce DX) by ensuring clear requirements and documentation for technical teams

Qualification

Salesforce platform expertiseSales Cloud experienceService Cloud experienceExperience Cloud experienceDeclarative automation skillsData modelingIntegration conceptsSalesforce DevOps toolsAgile environment experienceStakeholder managementBusiness process documentationCommunication skills

Required

Minimum 6–7 years of professional experience as a Solutions Analyst, with at least 4–5 years working specifically with Salesforce in a technology or consulting-focused environments

Strong knowledge of Salesforce declarative tools, including Flows, Process Builder, validation rules, and reports/dashboards

Familiarity with Sales Cloud, Service Cloud, and Experience Cloud functionality and use cases

Experience creating detailed documentation, process maps, and requirements specifications

Excellent stakeholder management and communication skills, with the ability to bridge business and technical teams

Experience working in Agile environments, writing user stories, and supporting sprint planning and backlog refinement

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment

A passion for expanding educational and career opportunities and mission-driven work

Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively

Clear and concise communication skills, written and verbal

A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input

A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking

A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

Preferred

Bachelor's degree in Information Systems, Business Administration, or a related field preferred

Familiarity with integration concepts (REST/SOAP APIs, middleware) to support collaboration with technical teams

Exposure to Salesforce DevOps tools (e.g., Gearset, Copado, Salesforce DX) from a business requirements perspective

Salesforce Solutions Analyst or Administrator certification

Benefits

A meaningful career

A supportive team

A comprehensive package designed to help you thrive

Company

The College Board

Glassdoor3.7

College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.

Founded in 1900

New York, NY, US

1001-5000 employees

http://www.collegeboard.org

H1B Sponsorship

The College Board has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (9)

2023 (8)

2022 (12)

2021 (5)