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The Hartford · 1 month ago

Learning Consultant

Hartford, CT

Full-time

Hybrid

Entry, Mid Level

$76K/yr - $114K/yr

2+ years exp

The Hartford is an insurance company committed to making a difference and helping others achieve their goals. The Learning Consultant will provide functional and technical knowledge to new and existing employees, ensuring effective training and development programs that promote exceptional customer experience.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Coordinate with Underwriting Partners to create detailed and effective functional training on applicable processes, procedures, policies and/or core system applications to new hires and existing staff members while using a combination of adult learning delivery methodologies and distance learning technologies

Effectively executing learning strategies and collaborating with Front Line Managers and mentors

Ensuring effective coordination and execution of the structured programs that support various learning initiatives

Partnering with internal business partners to provide creative solutions to close performance gaps

Leading the implementation of learning programs and other projects that support business initiatives

Focus on continuous improvement of the learning programs

Stay current with adult learning approaches and shows the ability to adapt to technology changes

Qualification

Employee Benefits UnderwritingTraining DevelopmentProject ManagementMS OfficeCamtasiaArticulate360Change ManagementCoachingMentoringInterpersonal SkillsCommunication SkillsOrganizational SkillsProblem SolvingTeam Player

Required

2 + years of Employee Benefits experience

Employee Benefits Underwriting experience required

Minimum of 1 year of experience with formal training which may include: mentoring, coaching, leading Team Huddles and/or formal training sessions virtually or onsite

Working familiarity with MS Office Required (Word, Excel & PowerPoint)

Proactively works with assigned area to develop programs and training to support business goals

Readily able to build successful and productive business relationships

Demonstrated capacity to professionally communicate in a written and verbal format

Ability to influence and drive successful business outcomes

Ability to communicate effectively with internal customers about requests, project progress and learning achievement of trainees

Strong sense of organization, planning and ability to drive project deadlines to successful completion

Ability to design, develop, accurately edit and update training materials

Proven ability to multi-task

Self-starter with a positive customer-centric service approach

Team player with effective interpersonal skills

Readily able to flex resources and focus in order to handle a fast-paced environment with shifting priorities