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Employment Enterprises, Inc. · 1 day ago

Technical Writer

Hyattsville, MD

Contract

Onsite

Senior Level

$46.77/hr - $46.77/hr

5+ years exp

Employment Enterprises, Inc. is a major transportation agency responsible for connecting communities and supporting mobility across the DC region. The Technical Writer will convert technical, operational, or system-based content into user-friendly language tailored to specific audiences, while creating and updating various documentation materials.

Human ResourcesInformation Technology

Diversity & Inclusion

Responsibilities

Create, update, and version control SOPs, process guides, user manuals, job aids, FAQs, policy documents, and technical references

Partner with SMEs, project managers, and functional areas to gather accurate content and confirm technical correctness

Establish and apply templates, style guides, naming conventions, and formatting standards to ensure consistency and usability across materials

Qualification

SOP creationTechnical writingDocumentation standardsVersion controlCollaboration with SMEsIndustry experienceCommunication skills

Required

5+ years of experience with creating, updating, and version controlling SOPs, process guides, user manuals, job aids, FAQs, policy documents, and technical references

Proven experience partnering with SMEs, project managers, and functional teams to gather content

Strong technical writing skills and ability to communicate complex information effectively

Familiarity with documentation standards and formatting