GDS Group · 22 hours ago
Event Manager
NYC Metro Area
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $65K/yr
2+ years expGDS Group is a global B2B events company dedicated to helping clients meet the challenges of a rapidly changing business environment. As the Event Manager, you will be the primary point of contact for partner solution providers for events in North America and Europe, ensuring they receive maximum value from their participation throughout the client journey.
Event ManagementEvents
Hiring Manager
Robert Fairbrother
Responsibilities
Act as the key point of contact between the client and the business, managing expectations, be a trusted advisor and client advocate
End to end management of the client customer journey, providing value and support across all touchpoints
Effectively welcome and onboard all clients into the business, introduce them to their campaign journey, deliverables and deadlines
Co-ordinating with multiple stakeholders within the business to deliver on all required touchpoints to ensure a cohesive and seamless customer journey. Responsible for managing all client communications
Managing the follow up campaign within required timeframes, responsible for ensuring clients are prepared and aware of meetings
Effectively managing all associated administration for business reporting
360 client management across Summits, Roundtables. Showcases and Live Dinners
Qualification
Required
2+ years of work experience in an Account Management or Customer Success role
Exposure to working with senior-level executives in a client services/customer success capacity
Exceptional communication skills – both written and verbal – with an ability to self-critique materials and proofread
Self-motivated: Working in a proactive environment with multiple campaigns and client requirements, time management and prioritisation is vital
An ability to vary your own communication style to meet varying stakeholder needs
Outstanding organisational and time-management abilities with the capacity to manage multiple campaigns under pressure
Strong relationship management skills, with the ability to build relationships with key clients and networks, both internally and externally
Preferred
History of supporting the business needs and expectations of C-level executives
Proven ability to juggle multiple projects or campaigns under tight deadlines
Bachelor's degree in hospitality and/or event management
Proficient in working with various IT/software program
Benefits
Ongoing training. Throughout your career at GDS Group you'll receive continued career development support from our management team
Uncapped earning potential. Structured commission scheme, quarterly and annual financial incentives and prizes
Exceptional career progression. We're ever-evolving, if you work hard and do well - with our help and support there are no artificial limits to your speed of progress
Global opportunities. We are a global company with offices in Miami, NY, Bristol (UK) and Pristina (Kosovo) - that means great scope for our staff as well as opportunities to travel
Company
GDS Group
GDS Group organise in-person and digital business summits, conferences & events using our customised project intelligence.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Oliver Smart
CEO Asia Pacific
Aaron Benn
Director, Strategic Accounts, CIO | Security | Manufacturing | Supply Chain | Data & Analytics
Recent News
Business Wire
2025-02-06
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