CAD Support Specialist jobs in United States
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Langan Engineering & Environmental Services · 1 day ago

CAD Support Specialist

Langan Engineering & Environmental Services is seeking a CAD Support Specialist to join its collaborative team in Parsippany, NJ. This role involves providing level-one technical support in AutoCAD, Civil 3D, and other engineering technologies while promoting the use of these tools across various engineering disciplines.

ConsultingInformation Technology

Responsibilities

Provide front-line technical support for AutoCAD, Civil 3D and other engineering technologies, with a focus on customer service and responsiveness. Answer technical software questions, diagnose software issue or assist end-users in other ways via phone and email
Assist in the development and maintenance of the training materials and examples
Work closely with the CAD Department professionals to guide others and promote the use of various engineering technologies to all of Langan’s core disciplines
Document answers to common technical support questions and solutions to common issues. Update and maintain the contents of the CAD Support Wiki and other online resources to ensure that relevant information can be found easily
Remain up-to-date of technological advances in the field and be able to identify areas of use in the Firm; and
Perform other duties as requested

Qualification

AutoCADCivil 3DRevitNavisworksTroubleshootingCommunication skillsAttention to detailTeamwork

Required

Associate degree in Computer Aided Drafting, Engineering Technology or similar
3+ years of related experience
Expert in AutoCAD drafting and drawing production
Demonstrated ability to troubleshoot software issues
Willingness to learn new technologies and related software such as Civil 3D, Revit, Navisworks, etc
Excellent written and verbal communication skills
Strong attention to detail with excellent analytical, multitasking, and judgment capabilities
Ability to effectively work independently and in a team environment
Ability to travel between Langan's offices with a valid driver's license in good standing

Benefits

Full-time employment company paid medical, dental, and vision coverage
Life insurance
Short- and long-term disability insurance
Paid pregnancy disability leave
401(k)/Roth with company match
Paid time off including parental and military leave
Employee referral and professional license bonuses
Educational reimbursement
Employee resource groups
Flexible work schedules
Extensive training
Wellness programs
Buddy and mentoring programs

Company

Langan Engineering & Environmental Services

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Langan's client-focused, highly entrepreneurial culture cultivates an environment of opportunities.

Funding

Current Stage
Late Stage
Total Funding
$15.21M
Key Investors
TowerBrook Capital Partners
2025-04-15Undisclosed· $4.49M
2023-10-26Private Equity· $10.73M

Leadership Team

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Bernard F. Langan
Founder
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Sam Ishak
Chief Information Officer
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Company data provided by crunchbase