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Omni Hotels & Resorts · 1 day ago

Rooms-Leader in Development | Summer 2026

Eagan, MN

Full-time

Onsite

New Grad, Entry Level

$52K/yr - $57K/yr

Omni Hotels & Resorts is seeking a Leader in Development in their Rooms Division at the Omni Viking Lakes Hotel. This Management Training Program is designed for entry-level candidates with an Associates Degree to develop their management skills in Housekeeping and Rooms Division operations over the course of one year.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

To effectively perform job functions of various front office, ideal services guest services, reservations and housekeeping positions. To complete LID learning contracts and perform assigned management functions to aid in management development initiatives

Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report

Be familiar with housekeeping systems and equipment; to include daily reports and PDQ standards

Execute room inspections according to standards

Be familiar with all systems and equipments as related to the Front Office (Opera, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel )

Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests

Assist with initial and continued training of all line level front office associates - conducting MOS audits and on the spot coaching as needed

Assist with shift coverage in the event of call-offs of staff

Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles

Be actively engaged with our guests and hotel associates, demonstrating and rewarding Power of One behaviors

Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service

Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process

To be thoroughly acquainted with all front desk procedures to include check-in/check-out, cash handling, parking validation, folio adjustments, payment procedures, room blocking, AM/PM checklist, etc

Maintain Four Diamond Standards of guest service

Complete other duties as assigned

Qualification

Hospitality ManagementHousekeeping OperationsLeadership ExperienceFront Office SystemsCustomer ServiceSelf-MotivatedTeamworkFlexibilityCommunication SkillsProblem Solving

Required

An Associates degree is required, preferably in Hospitality Management

Previous hotel experience, preferably in a role that required leadership

Candidates must be available to relocate after completion of the program

Must be willing to work 50 hours per week. Flexible schedule required to include nights, weekends and holidays

Must be able to walk/stand for extended periods of time (to include entire shift). Must be able to lift up to 40 lbs and push/pull/carry up to 75lbs. Requires frequent bending, squatting and reaching overhead

Self motivated with ability to manage deadlines