Shannon Connex Recruiting · 1 day ago
Sr. Program Manager, DMC
Orange County, CA
Full-time
Hybrid
Senior LevelShannon Connex Recruiting is seeking an experienced Sr. Program Manager to coordinate and execute client programs at various hotels and resorts in Orange County. The role involves managing vendor relationships, budgets, and ensuring exceptional service for client events.
Management Consulting
Hiring Manager
Shannon Rodriguez
Responsibilities
Analysis of Program details and review of contractual obligations for vendors and client contract details
Clear, strong, and timely communications with clients, hotel partners, vendors and team members
Pre-Program Planning, which may include:
Program specs updates, vendor sourcing and contracts, BEOs, menu planning, floor plans, AV & production orders, offsite venues, restaurants, activities, tours, décor, entertainment, transportation, and event staff detailing
Produce and maintain program production schedules outlining a detailed summary of each day’s services per program
On-Site Program Management to include:
Continuing conversations with Clients, Vendors, and Hotel to ensure elevated service for each program component
Oversee assignments and responsibilities to field staff
Accounting and budget management:
Collecting client deposits, negotiating vendor pricing, approving payments, finalizing client invoicing
Assist sales team with site inspections, client meetings and pre-program meetings to ensure programs are set up from inception for creativity, efficiency and success
Attend appropriate industry functions internal training and general team meetings
Assist with research and development of new vendor products, services and resources
Maintain vendor relationships and manage vendor compliance
Qualification
Required
Self-starter and highly motivated; goal-oriented
Experience in managing client events either as the main contact or as Sr member of the planning team
Excellent communication
Time management
Superior problem-solving/resolving skills
Flexibility and willingness to work some evenings and weekends
Exceptional work ethic with emphasis on superior client service
Ability to work effectively in both independent and collaborative office settings; and partner effectively with various third parties associated with clients' programs and events
Strong interpersonal and leadership skills
Enthusiastic about embracing company culture and always professionally representing the company
Benefits
Medical Insurance support and basic dental. Option for every employee to add vision, upgraded dental and medical.
Career path and professional growth
Company events and perks
Ability to work from home or remote on specific days per week with company-issued laptops and file(s) access
Company performance bonuses
Company
Shannon Connex Recruiting
Your Connextion to the Hospitality Industry! Speaker: If your team needs help understanding clients and how to connect with them to grow their business, they most likely aren't speaking their language based on the client's personality type.
Founded in 2022
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase