Integrated Aesthetics · 5 days ago
Patience Experience Coordinator
Integrated Aesthetics is a premier aesthetic practice offering a comprehensive range of cosmetic surgery and med spa services. They are seeking a Patient Experience Coordinator who will leverage sales acumen to support practice growth, build patient relationships, and promote a collaborative atmosphere.
Responsibilities
Drive Sales with Integrity & Trust: Engage with 50–100 patient prospects daily via phone and in person, promoting plastic surgery and med spa offerings with honesty and authenticity
Be People-Centric with Patient Care: Build lasting, trusting relationships from the first point of contact, guiding patients with empathy and understanding through their aesthetic journey
Stay Organized & Accountable: Manage tasks with precision, leveraging tools and systems (e.g., PatientNOW, LeadLoop) to keep processes efficient and aligned with EOS principles
Embody a Growth Mindset: Embrace challenges as opportunities, learn from setbacks, and support teammates in achieving shared goals
Be Curious & Cutting Edge: Approach patient care and sales strategies with curiosity, seeking innovative solutions that keep the practice at the forefront of aesthetics
Qualification
Required
Proven track record of success (2+ years) in luxury or high-caliber sales, ideally within cosmetic surgery or a related field
Experience in a surgical setting and foundational understanding of the surgical patient journey ideal
Compassionate approach and belief in the transformative power of aesthetics, with the ability to sell a luxury experience while remaining sensitive to patient goals
Strong presentation, communication, and closing skills
High-end, boutique customer service skills
Excellent organizational skills
Highly self-motivated and growth-oriented, with a desire to achieve both personal and team goals
Collaborative manner with team and physicians
Preferred
Spanish fluency a plus
Benefits
Excellent commission opportunity