Voice Engineer jobs in United States
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GeorgiaTEK Systems Inc. ยท 1 day ago

Voice Engineer

positionCypress, TX
timeContract
remoteOnsite
seniorityMid, Senior Level

GeorgiaTEK Systems Inc. is seeking an experienced Voice Engineer to design, implement, and support enterprise voice and network infrastructure. This role focuses on Cisco voice technologies, UCaaS platforms, and secure network operations, with hands-on responsibility for troubleshooting, optimization, and lifecycle management.

Digital MarketingInformation TechnologySEOStaffing AgencyWeb Development
Hiring Manager
James Walter
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Responsibilities

Design, implement, and support LAN/WAN/WLAN solutions across multi-site and cloud environments
Configure, administer, and maintain Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus platforms
Manage Fortinet FortiGate firewalls, including NAT, VPNs, ACLs, and network segmentation
Operate and optimize Cisco Wireless Controllers to ensure reliable enterprise Wi-Fi performance
Support Cisco voice infrastructure , including on-prem CUCM (Call Manager) , SIP trunks/SBCs, QoS, and dial plan changes
Integrate and manage cloud UCaaS solutions (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center platforms (UCCX, UCCE, Webex Contact Center)
Troubleshoot network and voice performance issues; respond to incidents and service degradations
Create and maintain network diagrams, runbooks, and change documentation
Plan and execute upgrades, patches, and lifecycle refreshes with minimal service disruption
Collaborate cross-functionally with infrastructure, security, and application teams

Qualification

Cisco TechnologiesUnified CommunicationsSecurity & Edge NetworkingCloud UCaaS platformsFortinet FortiGate firewallsTroubleshooting skillsCross-team communicationClear documentation

Required

Design, implement, and support LAN/WAN/WLAN solutions across multi-site and cloud environments
Configure, administer, and maintain Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus platforms
Manage Fortinet FortiGate firewalls, including NAT, VPNs, ACLs, and network segmentation
Operate and optimize Cisco Wireless Controllers to ensure reliable enterprise Wi-Fi performance
Support Cisco voice infrastructure, including on-prem CUCM (Call Manager), SIP trunks/SBCs, QoS, and dial plan changes
Integrate and manage cloud UCaaS solutions (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center platforms (UCCX, UCCE, Webex Contact Center)
Troubleshoot network and voice performance issues; respond to incidents and service degradations
Create and maintain network diagrams, runbooks, and change documentation
Plan and execute upgrades, patches, and lifecycle refreshes with minimal service disruption
Collaborate cross-functionally with infrastructure, security, and application teams
Cisco FTD, Meraki (switching), Catalyst, Nexus
Cisco Wireless Controllers
Cisco ISE
CUCM (on-prem Call Manager)
VoIP/Voice, SIP, QoS
Experience with cloud UCaaS platforms
Contact Center technologies (UCCX, UCCE, Webex CC preferred)
Fortinet FortiGate firewalls
Site-to-site and client VPNs
NAT, ACLs, and security policy design
Wireless and switching administration, including operations, upgrades, and tuning
Cloud and on-prem networking environments
Routing, switching, HA/DR
Monitoring and observability tools
Strong troubleshooting and analytical skills
Clear technical documentation practices
Effective cross-team communication and collaboration

Preferred

Contact Center technologies (UCCX, UCCE, Webex CC preferred)

Company

GeorgiaTEK Systems Inc.

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GeorgiaTEK is a premier IT consultancy firm.
dateFounded in 2010
location
Edison, New Jersey, USA
people-size51-200 employees
web-link
https://georgiatek.com

Funding

Current Stage
Growth Stage

Leadership Team

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Uthaya Ramanathan
CEO
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Company data provided by crunchbase