Delta Air Lines · 2 hours ago
Program Manager, Disruption Containment Tech, UX
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expDelta Air Lines is seeking a User Experience (UX) Lead to drive the evaluation and improvement of end-to-end desktop and mobile experiences as they embark on application modernization. This role is critical in improving workflows and digital tools for Disruption Containment, ensuring human-centered design principles are applied across the ecosystem.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Influence our strategic product roadmap for Disruption Containment technology capabilities, ensuring alignment with Delta’s business goals and user experience objectives
Apply human-centered design principles (or modern equivalent) to enhance workflows, improve usability, and streamline digital interactions
Ensure UX standards are adhered to and leverage design system and UI libraries to ensure consistency, accessibility, and efficiency in new and modernized applications
Communicate product vision, roadmaps, and progress to senior leadership and key collaborators, ensuring alignment and visibility throughout the product lifecycle
Prioritize product features, enhancements, and integrations based on business impact, user needs, and strategic alignment, ensuring that the most valuable initiatives are delivered first
Develop and communicate UX strategies, recommendations, and sub-roadmaps to cross-functional teams and senior leadership
Lead all aspects of end-to-end UX evaluations for applications to ensure intuitive, seamless experiences for frontline and back office team members
Collaborate in agile development cycles, integrating UX insights into iterative development processes
Lead usability testing and research efforts to validate design decisions and drive continuous improvement
Balance vision and feasibility, ensuring modern design standards are met while aligning with operational constraints
Qualification
Required
Minimum of 5 years of experience in user experience (UX), interaction design, or product design with a focus on enterprise applications
Strong expertise in human-centered design methodologies and modern UX standards with experience designing for desktop, mobile and hybrid applications
Proven experience on high-performing agile product teams, with a track record of delivering successful technology products to achieve ambitious goals
Strong communication skills with the ability to advocate for user needs, present UX findings, and to effectively articulate product vision and strategy to diverse audiences
Strong project management skills, with experience managing multiple projects simultaneously and delivering results in a fast-paced environment
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Bachelor's degree in design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field
Experience in the airline industry or working on aviation-related digital tools
Expertise in UX research methods including usability testing, heuristic evaluations, and data-informed decision-making
Solid understanding of enterprise application design and understanding of operational workflows for Crew Schedulers, Crew Trackers, and other airline personnel
Familiarity with modern UX tools such as Figma, Adobe XD, Axure, or similar
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-01-12
2026-01-11
Company data provided by crunchbase