Apply on Employer Site

Lincare · 2 days ago

Remote Customer Service/Inside Sales Representative

United States

Full-time

Remote

New Grad, Entry Level

$14/hr - $14/hr

Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services, currently seeking customer service oriented individuals to join their Team. The Remote Customer Service/Inside Sales Representative will increase revenue by responding to and initiating customer inquiries, ensuring accurate and effective communication with patients and physicians.

Health CareHealth DiagnosticsMedical

Responsibilities

Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls

Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary

Resolves customer concerns by providing appropriate information regarding products and services

Records customer information and maintains database by obtaining, entering, and verifying required data

Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards

Facilitates sales process by communicating/sharing information with appropriate internal and external contacts

Completes and ensures accurate validation of insurance benefits

Provides customer follow-up as required

Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results