NEOGOV · 3 weeks ago
EMPLOYEE RELATIONS OFFICER
Columbia, SC
Full-time
Onsite
Mid Level
$57K/yr - $73K/yr
4+ years expNEOGOV is part of the City of Columbia, and they are seeking an Employee Relations Officer to manage and coordinate employee relations activities. The role involves handling grievances, providing advice to employees and supervisors, and maintaining the HR intranet page, among other responsibilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as employee relations officer for the city
Reviews and edits draft disciplinary actions such as reprimands, suspensions, demotions, disciplinary reassignments and terminations
Serves as member of grievance committee
Participates in various employee relations activities to include but not limited to the City’s grievance process by ensuring that the hearing process follows City policy and procedures, unemployment hearings, refer employees having difficulty at work to job retention services
Responds to FOIA, SHAC, EEOC request; provides documentation and copies of documentation as it relates to legal actions to include but not limited to subpoenas, FOIA requests, EEOC and State Human Affairs complaints
Investigates or directs investigations of employee grievances and complaints, recommends appropriate actions
Provides advice to employees and supervisors regarding performance-related and conduct-related job issues
Acts as mediator between employees and supervisors as needed
Reviews and edits disciplinary actions
Researches and responds to FOIA requests, State Human Affairs Commission, and Equal Employment Opportunity Commission complaints. Coordinates information for various departments. Works with the City’s Labor Attorney and City’s Legal department
Responsible for the HR Intranet page; updates information for City employees perusal per the HR Director’s specifications
Maintain the Ethics Hotline and report issues to HR Director
Assists HR Director and Deputy Director as needed
Assists with policy development
Prepares reports and complies data
Performs general administrative / clerical work as required, including but not limited to preparing reports and correspondence, compiling data for reports, copying and filing documents, entering and retrieving computer data, answering the telephone, etc
Receives and responds to employee / public inquiries, concerns and complaints regarding policies and procedures in areas of responsibility
Attends staff, committee and City meetings as required
Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills; and
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in personnel administration, business administration, human resource management, or closely related field
Four (4) years of relevant prior experience
Valid South Carolina Class “D” Driver's License
Knowledge of basic algebra involving variables and formulas, and/or computing discounts and interest rates
Ability to develop new approaches or methodologies to solve problems not previously encountered by analyzing, synthesizing or evaluating data or information using unconventional or untried methods
Ability to mentor others by advising, counseling or guiding them regarding problems that may be resolved by legal, scientific, clinical, spiritual, administrative or professional principles
Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner
Ability to perform work involving the application of principles of logical thinking or scientific practice to diagnose or define problems, collect data and solve abstract problems with widespread unit or organizational impact
Ability to read professional literature and technical manuals; speaking to groups of employees, other public and private groups; writing manuals and complex reports
Ability to perform work that encompasses advanced technical, scientific, legal, or mathematical concepts. My work directly contributes to the implementation of specific policies, programs, or initiatives of the organization
Ability to make decisions that impact how the unit provides services and support to internal and external customers
Preferred
Knowledge of personal computer and peripheral equipment with skill in the use of Microsoft Office preferred, utilizing Outlook, word processing and spreadsheet software programs
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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