Workforce Management Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Dollar Tree Stores · 5 days ago

Workforce Management Specialist

positionChesapeake, VA
timeFull-time
remoteOnsite
seniorityEntry Level
money$90K/yr - $110K/yr
date1+ years exp

Dollar Tree Stores is seeking a Retail Workforce Management Specialist to support planning, analysis, and system administration activities for optimizing labor deployment. This role involves maintaining workforce management systems, validating labor standards, and generating insights to align scheduling with customer demand and business goals.

E-CommerceFamilyFood and BeverageRetailService Industry
Hiring Manager
Corriann Frantz , MBA
linkedin

Responsibilities

Assist in maintaining and updating the WFM platform (e.g., Legion, Kronos, UKG, Reflexis) to support accurate scheduling, forecasting, and timekeeping
Partner with IT and HR teams to monitor integrations with payroll and POS systems
Support system testing, upgrades, and rollout of new features or configuration changes
Provide day-to-day user support and assist in developing training resources for field and store leaders
Help collect and organize data used to validate labor standards and staffing models
Conduct time studies or data reviews to identify process improvement opportunities
Support the creation of workload models that align labor needs with sales forecasts and service expectations
Maintain documentation of process standards and assumptions for transparency and consistency
Generate recurring reports and dashboards on scheduling accuracy, productivity, and labor performance
Identify data inconsistencies or trends and escalate findings to the WFM Manager
Partner with analytics and finance teams to ensure alignment between forecasted and actual labor results
Work cross-functionally with Store Operations, Finance, HR, and IT to support labor planning initiatives
Assist with testing, documentation, and rollout of new WFM features or labor model updates
Communicate clearly and effectively with both technical and non-technical partners

Qualification

WFM platformsLabor analyticsAnalytical skillsExcel proficiencyReporting toolsCommunication skillsOrganizational skills

Required

1–3 years of experience in workforce management, labor analytics, or retail operations support
Familiarity with WFM platforms (Legion, Kronos/UKG, Reflexis, or similar)
Strong analytical and problem-solving skills with high attention to detail
Excellent communication and organizational skills; ability to work collaboratively across departments

Preferred

Bachelor's degree in Business, Operations, Industrial Engineering, or related field preferred (or equivalent experience)
Proficiency in Excel and comfort working with reporting tools (e.g., Power BI, Tableau) a plus

Company

Dollar Tree Stores

twittertwittertwitter
Glassdoor3.0
company-logo
At Dollar Tree, it’s really all about the thrill of the hunt.
dateFounded in 1986
location
Chesapeake, Virginia, USA
people-size10001+ employees
web-link
http://dollartree.com

Funding

Current Stage
Public Company
Total Funding
$370M
2019-01-07Post Ipo Equity· $370M
1995-03-06IPO

Leadership Team

leader-logo
Michael C. Creedon
Chief Executive Officer
linkedin
leader-logo
Jennifer Silberman
SVP, Chief Sustainability and Corporate Affairs Officer
linkedin

Recent News

BGR
Dollar Tree's Sleek Wooden Crate Makes Cable Storage Simple For Just $1.25
2026-01-05
The Motley Fool
Best Stock to Buy Right Now: Costco vs. Dollar Tree
2025-12-16
Twin Cities
Holiday spending shows effects of an uneven economy
2025-12-11
Company data provided by crunchbase