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USAJOBS · 1 week ago

Assistant Marina Manager

Pensacola, Florida, USA

Full-time

Onsite

Mid Level

$20/hr - $24/hr

3+ years exp

NAS Pensacola is part of the Department of the Navy, focusing on Morale, Welfare and Recreation (MWR) programs. The Assistant Marina Manager will assist in the economic and efficient operation of the Sailing Center and Marina, overseeing staff, managing operations, and ensuring customer satisfaction.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assists with the economic and efficient operation of the assigned Sailing Center and Marina

Assists with the day-to-day operations of the facility, including, but not limited to: overseeing and directing work for assigned staff; ensuring a safe and pleasurable environment for all patrons; ensuring the cleanliness and good repair of the facility; and reporting damages, mechanical or other breakage or malfunction, and safety hazards to the marina manager

Manages sales entries into designated Point of Sale (POS) system

Verifies, registers, issues and audits change funds, prepares and provides oversight of Daily Activity Reports (DARs) and deposits

Assists with procurement requests, inventories and manages physical assets, resale inventory and rental equipment

Maintains control over rental gear inventories. Ensures proper upkeep, maintenance and replacement of equipment

Promotes, schedules, and manages the conduct of fishing tournaments, sailing regattas, and other special events. Programs necessary resources for the purchase of supplies, equipment and resale merchandise

Oversees the operation of the marina store and assists with sailing lessons as designated by the Marina Manager or MWR Director

Carries out necessary communications with other MWR personnel that support Marina and Sailing Center activities, boater's participation, marketing, purchase of equipment and accessories

Assists with the developing and overseeing of employee schedules and certification of timecards and payroll

Trains and coordinates employee development and training with outside resources in the industry

Provides input to performance evaluation, counsels assigned personnel, and recommends personnel actions, including selections for hire, recommendations for corrective actions, or recommendations for recognition and awards

Ensures customer service and resolution of patron issues with minimal adverse impact on functional programs. Manages patron call screening, customer service, and general office duties including email, filing, scanning, letter drafting, organizing, managing accounts receivables, data entry including invoicing, bill entry, and payment entry

Supports the Equal Employment Opportunity (EEO) policy, and ensures compliance with fire safety, security, and other environmental issues

Ensures the facility is functioning in a smooth, safe and efficient manner, in the absence of management. This includes serving as point of contact (POC) to assigned subordinate staff, assuring tasks are processed and completed. Ensures customers and staff are provided necessary supplies and equipment. Resolves minor problems and employee complaints

Ensures Marina and Sailing Center's safety boats are properly fueled and cleaned each morning and secured at end of day. Operates safety boats, if needed, during training sessions, regattas or other on-the-water activities. Assists patrons who pull boats to and from their storage rack, transports hulls to the floating dock, launches boats and watercraft, oversees dock approach, assists in mooring, pump out station operation and fueling boats

Performs minor maintenance, which may include, but is not limited to changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats as necessary. Tows disabled boats to assigned slips or dock

Communicates with patrons to assist with basic boating needs and maintains order. Monitors docks, checking for improperly tied boats, retying as needed to prevent loss or damage to boat or dock. Ensures patron vessel insurance, registration and other required documentation is current and patrons adhere to marina policies

Cautions patrons of disorderly behavior or unsafe techniques or practices. Resolves problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility

Performs dock inspections before operation opens and at closing to ensure Marina's safe operations. Inspects Marina daily to ensure area is clean and free from debris and other hazards

Performs basic cleaning duties to maintain a constant and clean working area and ensures all current sanitation requirements are followed and maintained. Sweeps, mops floors and dock; if needed washes walls, windows, blinds and other surfaces. Replaces light bulbs as needed

Maintains restrooms, bath and laundry houses ensuring they are clean, orderly and sanitary at all times. Ensures bathrooms are disinfected, deodorized and are ready for customer use

Ensures bathroom replenishment occurs for bathroom tissue, hand towels and soap

Assists in issuing and receiving rental equipment from customers, assists customers in hooking up trailers, loading and unloading of equipment into personal vehicles

Qualification

Boating terminologyWatercraft operationNAF procurement knowledgeAsset managementCustomer serviceEvent managementFinancial managementTrainingDevelopmentBasic maintenanceMicrosoft OfficeTeam leadershipCommunication skillsProblem-solving

Required

A bachelors degree in Community Recreation, Outdoor Recreation or a related field

Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression

Knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (launching, mooring, and storage), boating equipment and facilities, and recreational boating activities

Knowledge of military MWR and Non-Appropriated Fund (NAF) procurement, personnel, and funding

Knowledge of NAF budgeting and activity level financial management

Knowledge of asset and inventory management

Knowledge of managing customer storage contracts and recurring billing

Skill in promoting, scheduling, and managing recreational boating activities, such as fishing tournaments, sailing regattas, and other special events

Ability to direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative

Ability to work effectively with subordinates, supervisory and management officials and patrons

Ability to work independently and make sound decisions

Ability to perform minor boat and marina maintenance (e. g., changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats)

Ability to tow disabled boats

Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site-specific software

Ability to develop and effectively deliver presentations and/or training

Ability to communicate effectively both orally and in writing

Must meet Federal Employment suitability requirements and successful completion of background investigation

Must successfully pass the E-verify employment verification check

You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9

May be required to pass pre-employment examinations

A valid State driver's license is required to operate motor vehicles

Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

Selective Service Registration is required for males born after 12/31/1959

This position is considered mission essential

Benefits

Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.)

Stability of Federal Civilian Service

People with passion for doing work that matters

Quality of Work Life Balance