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Minisoft Technologies LLC · 1 day ago

Application Systems Analyst/Programmer Specialist

Indianapolis, IN

Contract

Onsite

Senior Level

Minisoft Technologies LLC is seeking an Application Systems Analyst/Programmer Specialist to serve as a technical lead supporting enterprise-wide systems and digital media. The role involves managing AV infrastructure, providing live-event support, and developing applications to optimize technology solutions across the agency.

Information Technology & Services

H1B Sponsor Likely

Hiring Manager

Teja Bonagiri

Responsibilities

Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment

Provide live‑event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration

Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations

Manage AV scheduling, setup, and support for internal and external meetings

Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines

Maintain the Pividal environment and coordinate the transition to the vendor’s new environment post‑January, including connectivity, access, retention, and governance workflows

Tune and prepare video files (transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility

Organize and catalog media for long‑term storage and retrieval; document content lifecycle processes

Podcast creation and support: produce, edit, and upload podcasts; maintain feeds/metadata; ensure brand, legal, and accessibility compliance

Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality

Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention

Provide Tier 2/3 support and administration for SharePoint, Microsoft Teams, and Microsoft 365 (O365) services

Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions, governance); troubleshoot SharePoint issues and optimize performance/usability

.NET application development (C#/ASP.NET) to build and support internal tools, integrations, and services

Support Marketing Cloud operations (campaign setup, user onboarding, data governance, integrations)

Provide agency‑wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors

Power Platform development: design, build, and maintain Power Apps, Power Automate flows, and Power BI reports/dashboards to streamline operations and reporting

Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions

Integrate Power Platform with SharePoint, M365, and line‑of‑business systems using connectors and custom APIs

DocuSign support: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate)

Design end‑to‑end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation

Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management

Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services

Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials

Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs

Facilitate communication between technical teams and end‑users; drive adoption of collaboration platforms and automation

Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security

Qualification

AV infrastructure managementSharePoint administration.NET application developmentPower Platform developmentMicrosoft Teams supportMarketing Cloud operationsDocuSign administrationProject coordinationCross-functional collaborationSoft skills

Required

Need local to IN candidates only

Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment

Provide live‑event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration

Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations

Manage AV scheduling, setup, and support for internal and external meetings

Oversee manual downloads and archival of VODs from Pividal ahead of decommissioning deadlines

Maintain the Pividal environment and coordinate the transition to the vendor's new environment post‑January, including connectivity, access, retention, and governance workflows