Russell Tobin · 1 day ago
Dynamics 365 SME
Russell Tobin is seeking a Dynamics 365 SME to provide support for the Dynamics 365 platform. The role involves troubleshooting, system updates, and designing CRM integrations while ensuring platform health and user access.
Responsibilities
Provide support for Dynamics 365 platform usage, focusing on issue resolution, basic configuration assistance, and coordination with internal or vendor teams
Troubleshoot user-reported issues across supported D365 modules, including L2 incident management (break-fix, service requests), L3 problem fixes, minor changes, evergreen processes, customizations, continuous improvements, and integrations, and L4 product vendor coordination
Assist with role-based access, form behavior, and record visibility
Support system updates, integrations, and platform health monitoring based on operational standards
Design and implement CRM integrations and data migration strategies
Develop custom workflows and perform system troubleshooting
Utilize SQL Server for database management and reporting
Create dashboards and reports using Power BI
Develop scripts and customizations using JavaScript
Qualification
Required
8–12 years of hands-on Dynamics 365 experience
Provide support for Dynamics 365 platform usage, focusing on issue resolution, basic configuration assistance, and coordination with internal or vendor teams
Troubleshoot user-reported issues across supported D365 modules, including L2 incident management (break-fix, service requests), L3 problem fixes, minor changes, evergreen processes, customizations, continuous improvements, and integrations, and L4 product vendor coordination
Assist with role-based access, form behavior, and record visibility
Support system updates, integrations, and platform health monitoring based on operational standards
Design and implement CRM integrations and data migration strategies
Develop custom workflows and perform system troubleshooting
Utilize SQL Server for database management and reporting
Create dashboards and reports using Power BI
Develop scripts and customizations using JavaScript
Required technical skills: Microsoft Dynamics 365, CRM integration, data migration, custom workflows, system troubleshooting, SQL Server, Power BI, JavaScript
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
H1B Sponsorship
Russell Tobin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
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