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KAMIND IT · 5 days ago

Cybersecurity Technical Operations Manager

Lake Oswego, OR

Full-time

Onsite

Mid, Senior Level

$70K/yr - $120K/yr

2+ years exp

KAMIND IT is a Managed Security Service Provider that helps organizations achieve compliance, security, and scalability. They are seeking a dynamic Operations Manager to lead and optimize critical functions across Support Services, Security, Compliance, Project Management, and DevOps, driving operational excellence and fostering a culture of collaboration and innovation.

Information TechnologySecuritySmall and Medium BusinessesSoftware

No H1B

U.S. Citizen Only

Responsibilities

Turn company vision into plans, leading to results

Build and lead a high-performance team

Build systems for scale without slowing the company down

Set priorities and help develop operational policies for areas of responsibility

Directly manage teams and collaborate with subject area leads

Ensure successful project delivery—on time and on budget

Drive billing utilization and profitability within technical departments

Oversee daily tech operations

Foster team development and a culture of continuous improvement

Champion speed of execution and agile decision-making

Nurture and grow the company’s culture, ensuring alignment with core values

Build scalable processes and demonstrate client empathy in all interactions

Communicate effectively with internal teams and external clients

Align technical team based on team-driven SMART Goals

Drive the company’s technology capabilities to surpass client satisfaction and retention, and company goals, including the creation of new products

Manage and grow the technical teams with a focus on Microsoft technologies

Qualification

Microsoft AzureConnectWise PSACISSP certificationMSSP experienceStrategic planningClient empathyLeadership skillsCommunication skillsCritical thinking