ICUC · 2 days ago
Social Media Content Specialist - OVERNIGHTS - Outdoor Enthusiast
ICUC is a fully remote company focused on delivering social media expertise to brands. The Social Media Content Specialist role involves managing online engagement and content creation for clients, particularly in outdoor and adventure sectors.
Customer ServiceSocial Media Management
Responsibilities
Moderating and responding to comments across our clients' social channels using their unique brand voice
Writing thoughtful, engaging content to spark conversations and drive engagement
Ensuring online communities are safe, respectful, and aligned with client guidelines
Escalating issues, insights, or trends to the internal team when needed
Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience
Qualification
Required
Demonstrated, high-level proficiency in English with strong cultural awareness
Exceptionally strong written communication skills (spelling, grammar, clarity) in English
You live in the USA and are legally allowed to work here
You're open and available to work overnights PLUS one additional shift, any day - including weekends
You've got professional experience managing social platforms, specifically moderating and engaging
You have genuine interest and enthusiasm to contribute to get people outdoors and vast knowledge of and experience with outdoor activities
You know how to write for brands and can adapt your tone for different audiences
You know your way around and the ins and outs of all the major social platforms
You're organized, reliable, and have excellent customer service instincts
You have high speed, reliable internet with no data restrictions
You also have an active Facebook account
Benefits
100% remote from day one - and always will be.
Be part of a creative, supportive, and fast-moving team.
Work with exciting global brands.
Be a part of a culture that values real people.
Company
ICUC
ICUC is a social media management services company delivering content moderation, community management, strategy, and social listening services.