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Vanguard · 1 month ago

Financial Consultant (Sales)

Dallas/Ft. Worth, TX

Full-time

Hybrid

Mid Level

3+ years exp

Vanguard is a leading financial services company committed to the long-term financial wellbeing of its clients. They are seeking a Financial Consultant who will manage a sales book of high net worth self-directed clients, driving business growth through effective outreach and consultative sales strategies.

FinanceFinancial Services

No H1B

Responsibilities

Probes potential leads to ascertain the extent of the opportunity, obstacles to consolidation at Vanguard, and the depth of interaction required. Drives the interaction and identifies needs for investment products and guidance/advice based on consultative dialogue with client. Continually broadens conversations with clients and prospects to identify additional related investment and service needs, probing to understand client’s investment strategy and non-Vanguard holdings. Provides required situational guidance/advice, or positions and offers managed advice service consultation. Sets clear expectations for interactions with the service team and follows up with client to ensure implementation of advice delivered through managed consultation

Conducts advanced needs analysis of client's financial situation, identifies comparable Vanguard products/services, positions solutions that match client benefits to product features, and provides client with Vanguard's value proposition to win additional business. Utilizes in-depth market and product knowledge to discuss the advantages and disadvantages of alternative investments available to high net worth investors. Identifies the need for guidance/advice based on consultative dialogue with client and leverages relevant experts for thought leadership and consultation based on specific client needs. This may include Wealth Estate Planning Services (WEPS), Investment Strategy Group (ISG), Personal Advisor Services (PAS), Portfolio Review Department (PRD) and Vanguard Charitable Endowment Program (VCEP). Follows up with client to ensure guidance/advice was received and implemented as appropriate

Drives conversion of sales leads generated from internal business partners. Initiates contact with clients and prospects, via inbound and outbound calls, considering Vanguard as their financial service provider as appropriate. Ensures execution of specific reason for outreach. Follows up with clients and prospects that have not committed to understand readiness to commit to consolidation and/or obstacles preventing next steps, and recommends appropriate course of action to resolve issues and win business

Educates clients on a variety of topics including Required Minimum Distribution, after-tax contributions, retirement income expectations, non-deductible IRA contributions, beneficiary designation options, tax implications of company stock distributions, and narrows Vanguard fund choices into asset/sub-asset classes. Works with clients to assist them with achieving their financial goals by effectively positioning Vanguard products and services using client relationship management skills and Vanguard investment methodology

Demonstrates leadership among peers and within the department. Provides coaching and feedback proactively to peers and broader Concierge Services crew regarding sales interactions, and assists in developing solutions to address client need. Proactively shares information on how to improve knowledge regarding Vanguard’s products and services, business acumen and book of business management. Proactive in coaching relationship and soliciting feedback; wants to continuously improve. Creates a collaborative environment with peers and leaders within the department

Manages and progresses a book of clients and prospects that have not yet committed to the sale, understanding client and prospect buying, consolidation, and timing needs. Prioritizes and manages client interactions, classifying clients based on potential, the complexity of request, and client need. Continually mines book of business for opportunities, and strategically positions Vanguard to gain additional business

Supports external clients/prospects and internal referral partners by responding to questions and requests regarding the asset transfer and rollover process related to the committed sale. Acts as a partner to money movement specialists and advisors in supporting the client and sales process

Participates in special projects and performs other duties as assigned

Qualification

Series 7Series 66Client relationship managementSales consultative skillsVanguard productsMS Office knowledgeOral communication skillsWritten communication skillsProblem solving skillsTime management skills