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CVS Health · 2 weeks ago

Specialty Strategic Account Executive

United States

Full-time

Remote

Mid, Senior Level

$76K/yr - $158K/yr

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Specialty Strategic Account Executive will serve as a consultative lead on specialty product solutions, focusing on growing the business in specialty pharmacy and medical benefit solutions while managing client relationships and ensuring client satisfaction.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Serve as consultative lead on specialty product solutions to improve member outcomes and effectively manage specialty trends. The primary focus of this role is to grow our business in specialty pharmacy and medical benefit solutions

Responsible for PBM Health Plan clients for all lines of business

Responsible for supporting renewal, retention, and product up-sell for existing clients

Responsible for specialty client satisfaction, strategy, contracts (pharmacy, medical, product, etc.) and contract terms (such as performance guarantees), and service delivery

Lead the account as the specialty quarterback by partnering with internal teams, including PBM SAD and Account Team (as applicable), Specialty Account Management, Clinical/Specialty Client Solutions, Pharmacy and Medical benefit Product owners, Specialty Underwriting, Specialty Legal, ANCS, and Specialty Operations

Owns strategic specialty client relationships with C-suite and day-to-day points of contact: Specialty SAE collaborates with the PBM account leads who are the overarching client point of contact. They both establish an agreed upon account structure with defined specialty client contacts that meets the needs of the client to ensure clear communication and partnership with the PBM leads. Client scale, size, lines of business, and unique needs help define the overall role the Specialty SAE provides. This can often make each client model unique from a specialty support perspective

The Specialty SAE then maintains the ongoing client relationship and collaborates with PBM sales leads to assist in growing and retaining our PBM health plan business

Deliver quarterly, annual, and ad-hoc Specialty drug trend and financial performance reporting to clients

Present a comprehensive pharmacy and medical benefit strategy, offering integrated solutions across the benefit, including Pilot opportunities

Identify opportunities to carve-in therapeutic categories (i.e., PAH, Hemophilia, IVIG, Sickle Cell, HIV, Fertility) to maximize CVS Specialty and Coram volume

Support client downstream business growth strategies

Qualification

Specialty pharmacy solutionsClient relationship managementStrategic account managementFinancial performance reportingHealth plan knowledgeConsultative sellingCollaboration skillsCommunication skills

Required

Serve as consultative lead on specialty product solutions to improve member outcomes and effectively manage specialty trends

Responsible for PBM Health Plan clients for all lines of business

Responsible for supporting renewal, retention, and product up-sell for existing clients

Responsible for specialty client satisfaction, strategy, contracts (pharmacy, medical, product, etc.) and contract terms (such as performance guarantees), and service delivery

Owns strategic specialty client relationships with C-suite and day-to-day points of contact

The Specialty SAE then maintains the ongoing client relationship and collaborates with PBM sales leads to assist in growing and retaining our PBM health plan business

Deliver quarterly, annual, and ad-hoc Specialty drug trend and financial performance reporting to clients

Present a comprehensive pharmacy and medical benefit strategy, offering integrated solutions across the benefit, including Pilot opportunities

Identify opportunities to carve-in therapeutic categories (i.e., PAH, Hemophilia, IVIG, Sickle Cell, HIV, Fertility) to maximize CVS Specialty and Coram volume

Support client downstream business growth strategies

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.