Shutterstock · 1 week ago
Director of Partner Management
New York City
Full-time
Hybrid
Director/Executive
$180K/yr - $210K/yr
10+ years expShutterstock is a leading company in the Model Training division, focusing on AI model training and data-driven innovation. They are seeking a Director of Partner Management to lead a team that manages strategic partnerships, ensuring customer success and driving growth through collaboration and operational excellence.
Artificial Intelligence (AI)Intelligent SystemsMusicPhotographySoftwareVideo
Responsibilities
Lead, mentor, and scale a growing team of Partner Managers, fostering a culture of excellence, collaboration, and customer-centricity
Establish team standards for partner engagement, internal collaboration, GTM readiness, and operational execution
Develop career paths, coaching frameworks, and performance management processes to elevate the team’s capabilities and impact
Operate as a true player-coach: oversee execution across high-value data and Model Services partnerships while also directly managing a small portfolio of strategic accounts to ensure alignment with commercial objectives, product strategy, and partner needs
Guide the team in identifying growth opportunities within existing accounts and partner with New Business Directors to shape upsell and renewal strategies
Serve as an executive point of escalation for high-impact partner needs, complex project deliverables or integration challenges
Serve as the internal voice of our partners, capturing demand signals and translating them into insights that inform product roadmaps, GTM planning, and operational improvements
Collaborate closely with the New Business team to support due diligence, proposals, customer meetings, and business reviews, acting as product experts and early adopters of new GTM offerings
Work closely with Product, Marketing, Operations, and other teams to design and deliver effective partner solutions that meet and anticipate partner and industry demand
Partner with the Implementation team to ensure flawless execution of partnership commitments, coordinating internal teams to deliver on integration timelines, SLAs, and reporting requirements
Build scalable processes, templates, and playbooks that enable consistency, repeatability, and efficiency across the partner lifecycle
Track and report team KPIs, partner health metrics, and program performance to senior leadership
Ensure partners receive white-glove support and maximize the value of Shutterstock’s solutions
Qualification
Required
10+ years of experience in partner management, customer success, strategic account leadership, or a related discipline, with at least 3+ years leading a high-performing team
Deep experience managing complex partnerships across Product, Technology, and/or Marketing environments; familiarity with data licensing, workflow integrations, or AI-driven solutions is a plus
Proven ability to guide teams through complex partnership executions, integration cycles, and multi-stakeholder project management
Exceptional communication and presentation skills, with the ability to influence both technical and commercial audiences at all levels
Strong analytical and problem-solving skills, with the ability to assess partner needs, identify patterns, and propose actionable improvements
A roll-up-your-sleeves mentality, comfortable diving into details, filling resource gaps, and navigating ambiguity while maintaining strategic focus
A track record of exceeding performance targets by driving measurable growth, retention, and partner satisfaction
Benefits
Health, wellness and financial benefits
Company
Shutterstock
Shutterstock offers an online platform that enables its users to find and buy images, vectors, videos, and music.
1001-5000 employees
H1B Sponsorship
Shutterstock has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (12)
2023 (12)
2022 (18)
2021 (9)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-01-07Acquired
2012-10-17IPO
2007-01-02Series Unknown
Leadership Team
Rik Powell
CFO
Alessandro Bologna
Vice President, Infrastructure Engineering
Recent News
Black Forest Labs
2025-12-01
Company data provided by crunchbase