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Americaneagle.com · 1 day ago

Account Manager

Des Plaines, IL

Full-time

Onsite

Mid Level

$55K/yr - $75K/yr

Americaneagle.com is a family-owned web design, development, and digital marketing agency focused on helping customers succeed in the digital space. They are seeking talented Account Managers to act as the primary liaison between the company and clients, ensuring high-quality service and successful completion of client requests.

CMSE-CommerceMarketingWeb DevelopmentWeb Hosting

Growth Opportunities

Hiring Manager

Joseph Sobczak

Responsibilities

Acts as the primary liaison between Americaneagle.com and the client

Documents all aspects of client's account through the use of all available tools

Ensures the successful completion, quality and/or resolution of all client requests

Provides a high-level of service while always keeping the client's and Americaneagle.com's business goals in mind

Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship

Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests

Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process

Qualification

Client relations experienceWebsite administrationIT industry experienceProactivityOrganizationResourcefulnessPositivityCommunicationTeamworkAdaptability