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South Mill Champs Mushrooms · 1 week ago

Customer Service Administration Assistant

Kennett Square, PA

Full-time

Onsite

Entry Level

1+ years exp

South Mill Champs Mushrooms is seeking a Customer Service & Administrative Assistant to support their customer service operations. The role involves processing customer orders, maintaining records, and assisting with various office tasks in a fast-paced environment.

AgricultureMarketing

Responsibilities

Receive and process customer orders accurately and efficiently

Communicate with customers via phone, email, and in person to provide order updates, answer questions, and resolve issues

Coordinate with production and shipping departments to ensure timely order fulfillment

Maintain accurate records of customer interactions, orders, and shipping details

Prepare invoices, shipping documents, and other administrative paperwork

Assist with data entry, filing, and other office duties as needed

Support sales and logistics teams with administrative tasks

Help maintain an organized and professional office environment

Qualification

Customer service experienceData entry skillsMicrosoft OfficeQuickBooksERP systemsMultitaskingSpanish language skillsVerbal communicationWritten communicationAttention to detailTeam-oriented