Bandon Dunes Golf Resort ยท 1 week ago
Reservations Specialist @ Rodeo Dunes
United States
Full-time
Remote
New Grad, Entry Level
$19/hr - $23/hrDream Golf is developing Rodeo Dunes, a new public golf resort in Colorado. The Reservations Specialist will be the first point of contact for guests, responsible for handling reservation requests and ensuring a welcoming experience.
GolfHospitalityResorts
Responsibilities
Answer incoming phone calls and respond to email and web inquiries about golf, lodging, and resort details
Book tee times and lodging reservations with accuracy using the property management system (Agilysys)
Provide administrative and communication support for the Foundership program, including handling inquiries and assisting with Founder bookings
Process guest payments securely and confidently, ensuring all financial information is handled with care and in accordance with data protection policies
Provide helpful, friendly, and informed guidance to potential guests during the booking process
Collaborate with on-site team members to relay special requests or needs
Maintain up-to-date guest records and profile preferences
Share important guest and booking details with golf operations and marketing teams
Communicate booking trends, sell-out dates, or demand spikes to the Reservations Manager
Suggest ideas that improve reservations efficiency, guest satisfaction, and revenue capture
Perform additional administrative or guest-service related tasks as requested
Qualification
Required
High school diploma or equivalent (required)
Is warm, attentive, and professional in both verbal and written communication
Has a positive attitude and is self-motivated
Stays organized and dependable, even during busy or high-volume stretches
Uses technology confidently, including email platforms and reservations systems such as Agilysys
Is trustworthy and detail-oriented when handling sensitive information
Can work remotely and independently, while remaining responsive and connected to the team
Has the flexibility to work select weekends and holidays
Preferred
Background in hospitality or customer service
Empathy and a service-oriented mindset
Comfort working toward performance metrics or goals
Prior experience in a remote work environment
Experience with reservation systems such as Agilysys
Familiarity with the game and culture of golf is a bonus
Company
Bandon Dunes Golf Resort
Bandon Dunes Golf Resort is a provider of hospitality services.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alexia Gederos
DIRECTOR OF RESERVATIONS
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