Dobbs Equipment, LLC ยท 1 week ago
Credit Specialist
Dobbs Equipment, LLC is seeking an entry level Credit Specialist to support the credit managers with account collection activities. The role involves utilizing a Collection Management System, assisting branch personnel, reviewing account statuses, and preparing refund checks for customers.
CommercialConstructionIndustrial
Responsibilities
Utilizes Collection Management System (CMS) consistently to assure appropriate notes are made on account activity
Assists branch personnel with IH/PP issues
Reviews account status; Recommends and provides credit overrides for additional product support and rental sales
Makes recommendations to credit managers to start credit review, when anticipating PP credit submission may not meet the needs of customer/branch
Provides copies of invoices and support material to customers, enters and uploads invoices online via customer websites
Reviews, determines, and prepares refund checks to customers as well as write-off requests
Qualification
Required
Valid Drivers License
Proficiency in Microsoft Outlook products
Dependability
Customer Service Skills
Ability to communicate effectively (verbal and written) with teammates and customers
Strong problem-solving skills
Must be able to self-manage/self-motivate
PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Quick learner with the ability to think out of the box
Positive attitude, good organizations skills
Understanding of credit and collections
Ability to multi-task in a fast-paced environment
Ability to manage relationships, both internally and externally, and holding teammates and customers accountable