VSP Technologies · 5 months ago
Customer Service/Inside Sales
Prince George, VA, US
Full-time
Onsite
New Grad, Entry LevelVSP Technologies is seeking an Account Specialist in their Inside Sales Department. The role is responsible for providing effective customer service and account support for internal and external customers by utilizing in-depth knowledge of company products and effective communication skills.
Information Technology
Responsibilities
Provide timely and accurate information to customers relative to products, price quotes, order processing, and status
Analyze complaints from customers and provide adequate resolutions
Develop and maintain a vast knowledge of the products and services being offered
Communicate customer feedback to various teams to improve the overall customer experience
Communicate with Outside Sales and Engineering personnel to obtain product recommendations
Manage assigned accounts and provide account management support to the outside sales team
Responsible for purchasing products from vendors to fill customer orders
Qualification
Required
High School Diploma
Experience and/or training related to job functions
Excellent communication, relationship-building, customer-oriented skills
Preferred
2-4 year college degree preferred in business or related field
2–4 year college degree in business or related field (Preferred)
Customer service experience in manufacturing and/or sales (Preferred)
Benefits
401(k) plus company match
Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid time off
Paid Holidays
Tuition reimbursement
Company
VSP Technologies
VSP Technologies is an engineering company that offers logistics solutions and transportation services.
Founded in 1979
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Malgee
President
Company data provided by crunchbase