Red River · 1 day ago
Director of Pre-Sales – Managed Services
Chantilly, VA
Full-time
Hybrid
Director/Executive
10+ years expRed River is a Managed Services provider that fosters a collaborative and innovative workplace. They are seeking a Director of Pre-Sales to lead the pre-sales function, ensuring alignment of technical solutions with sales strategies while mentoring a team of pre-sales engineers and architects.
Information TechnologyInfrastructureSoftware
No H1B
U.S. Citizen Only
Responsibilities
Build, lead, and develop the Managed Services pre-sales team, including solution architects and technical sellers
Define and execute the pre-sales strategy aligned with Red River’s managed services growth objectives
Partner closely with Sales, Managed Services Operations, Product Management, and Finance to ensure solutions are scalable, supportable, and profitable
Establish pre-sales standards, processes, and best practices across discovery, solution design, and proposal responses
Act as the executive technical sponsor for complex and strategic managed services opportunities
Oversee the design of managed services solutions including infrastructure, cloud, security, networking, and ongoing support offerings
Ensure solution designs meet client requirements while aligning with Red River’s service delivery capabilities
Support executive-level client conversations, presentations, and solution reviews
Own pre-sales governance for managed services deals, including solution approval, pricing validation, and risk assessment
Collaborate with delivery teams to ensure smooth handoffs from sales to implementation and ongoing service delivery
Track and report on pre-sales performance metrics (win rates, cycle times, solution margin, resource utilization)
Continuously refine offerings based on market trends, customer feedback, and operational insights
Develop enablement programs to improve sales and pre-sales effectiveness in selling managed services
Provide ongoing coaching and mentoring to sales and pre-sales team members
Stay current on industry trends, competitive offerings, and emerging technologies to inform service strategy
Qualification
Required
10+ years of experience in IT services, managed services, or solutions consulting
5+ years of leadership experience managing pre-sales, solution architecture, or technical sales teams
Deep understanding of managed services models, including SLAs, pricing, service delivery, and lifecycle management
Strong background in infrastructure, cloud, security, and/or networking solutions
Proven ability to partner with sales organizations and influence deal strategy
Exceptional communication skills, with experience presenting to executive-level stakeholders
U.S. Citizenship Required
Preferred
Experience in a systems integrator or managed services provider (MSP) environment
Familiarity with ITIL, service management frameworks, and recurring revenue models
Experience building or scaling pre-sales teams
Bachelor's degree in a technical or business discipline (or equivalent experience)
Benefits
Competitive salary
Excellent benefits
Exceptional work environment
Company
Red River
Red River is a technology integrator that helps customers optimize business processes and maximize technology investments.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Acacia Partners
2021-06-01Acquired
2018-03-19Private Equity
Leadership Team
D
David Bates
Senior Director, Commercial Business Partner
Recent News
Washington Technology
2025-12-04
Morningstar.com
2025-12-03
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