National Aviation Services ยท 1 week ago
Customer Service Representative (AM Shift, Full Time)
Ypsilanti, MI, US
Full-time
Onsite
New Grad, Entry Level
$17/hr - $19/hrThe Facilities Group is seeking a Customer Service Representative to join their team. The role involves managing a high call volume, scheduling appointments, providing administrative support to vendors, and ensuring customer inquiries are addressed promptly.
Air TransportationJanitorial ServiceSecurity
Responsibilities
Able to utilize Service Channel to schedule appointments
Follow up on past due invoices/accounts receivable
Monitor email and respond in a time efficient manner
Data entry
Resolve customer complaints in a timely manner
Follow up to ensure any concerns are resolved
Perform other duties as assigned
Qualification
Required
Able to utilize Service Channel to schedule appointments
Follow up on past due invoices/accounts receivable
Monitor email and respond in a time efficient manner
Data entry
Resolve customer complaints in a timely manner
Follow up to ensure any concerns are resolved
Perform other duties as assigned
Able to work in a fast-paced environment
Proficient computer skills (Outlook, excel, work)
Proven customer support experience
Strong attention to detail
Excellent communication and ability to work under pressure
High school diploma or equivalent
Pass background check
Benefits
Medical
Dental
Vision
PTO
FSA
401k with company match
Company
National Aviation Services
National Aviation Services offers airport janitorial services, aircraft appearance, aircraft maintenance, and airport security services.
Founded in 2001
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Shamir Gonzalez
Chief Operating Officer
Recent News
Zawya.com
2025-11-06
Company data provided by crunchbase