Facebook · 2 months ago
Specialist, Training I
Nashville, Tennessee
Full-time
Hybrid
Entry Level
1+ years expFacebook is seeking a Specialist, Training I to provide blended learning solutions and innovative training programs. The role involves facilitating training for new hires and existing staff, conducting assessments, and collaborating with Subject Matter Experts to enhance training effectiveness.
Computer Software
Responsibilities
Facilitates varying levels of technical and non-technical training for both new hire and existing staff and/or teams. Effectively manages the training environment to ensure compliance to organizational policies while delivering new employee orientation, job-specific, company-specific, e-learning, and other training solutions. Evaluates learner performance and effectiveness through the administration of varying testing methodologies. Communicates effectively with the applicable customer and/or manager related to both learner and course progression towards meeting expected outcomes
Conduct assessments to identify the performance, skills, knowledge and information required for a desired training program. Design and develop training solutions and materials that meet the intended need and learning outcome(s) for each targeted audience. Enhance and evaluate training effectiveness through the redesign and revision of existing training courses, curricula and materials in order to fill learning gaps identified through various feedback methods. Demonstrate effective communication and collaboration to partner with Subject Matter Experts (SMEs), trainer peers and others to achieve high-quality instructional materials
Provide support to training support areas to include processing work to maintain subject matter knowledge, attend Operations team and Workgroup meetings, partner with areas to identify performance gaps and proactively develop training plan objectives
Maintain/Verify Training Systems access and other administrative functions
Qualification
Required
Bachelor's degree
Two year degree plus 3 years related training, insurance, or related work experience OR Five years training, insurance, or related work experience
One year training, insurance, and/or related work experience required
Microsoft Office and standard classroom and office equipment. (PC skills are needed to support the development of training programs and materials). Strong project management skills. Ability to learn corporate and other required systems
Ability to complete area required training certification programs within 1 year and/or ability to receive internal competency verification on area specific curriculum within 1 year (area specific)
Strong verbal and written communication and human relations skills
Ability to develop strong research, planning and data gathering skills
Ability to design and develop to create outputs in various methods
Strong organizational skills necessary to schedule, prioritize, and complete work assignments
Ability to become an SME for multiple lines of business and job functions
Able to acquire an understanding of the complex technical environment of the organization
Understand Adult learning principles and appropriate learning development methodologies
Ability to deliver training classes to 1 to 50 plus individuals
Dependable, responsible and has the ability to work independently with little to no management intervention
Preferred
Medicare J15 (A, B, HHH) experience
Familiar with Criterion-Referenced Instruction (CRI) and Instructional Module Design (IMD) principles and methodologies
Practical understanding of Lean tools and principles – Root Cause Analysis (RCA), Define, Measure, Analyze, Improve, Control (DMAIC), etc
Working knowledge of or the ability to develop highly proficient personal computer skills (PC skills are needed to facilitate training activities and support training curriculum maintenance)
Strong time management and organizational skills
Deep understanding of Medicare regulations and guidelines
Benefits
401(k) retirement savings plan with company match
Fantastic health plans and free vision coverage
Life insurance
Paid annual leave — the longer you work here, the more you earn
Nine paid holidays
On-site cafeterias and fitness centers in significant locations
Wellness programs and a healthy lifestyle premium discount
Tuition assistance
Service Recognition
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
H1B Sponsorship
Facebook has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (942)
2021 (5811)
2020 (4476)
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase