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American Express · 4 weeks ago

Senior Manager - Risk Management

New York, United States

Full-time

Hybrid

Senior Level

$104K/yr - $175K/yr

American Express is a well-established company with a rich history of innovation and commitment to its customers. They are seeking a Senior Manager in Risk Management to develop innovative solutions for targeting and underwriting processes, aiming for optimal credit results and profitable growth in new account acquisitions.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Own and enhance acquisition strategies to increase premium acquisition and improve investment efficiency

Own, enhance and manage Affiliate and targeted channel acquisition strategies driven by economics of life time value with industry-best credit results

Continuously monitor new account acquisition performance, conduct deep-dive analyses to explore areas of opportunity, and implement credit controls to address potential/emerging risks for core and targeted acquisitions across channels

Track developments of acquisition journey in the external marketplace to understand industry best practices

Ensure adherence to credit risk compliance and sound risk management standards

Elevate customer experience by providing seamless underwriting and on-boarding experience

Influence Marketing and channel partners to enhance front-end back-end decision consistency, optimize top of the funnel traffic and drive premium applicant quality

Manage partnership with Marketing, Risk Products & Data Strategy, Decision Science, New Accounts Servicing, Fraud, CBO teams to enable enterprise-wide innovations

Qualification

Credit risk managementQuantitative analysisProject managementStrategic thought leadershipCredit card economicsIntellectual curiosityCollaboration skillsCommunication skillsResults-driven

Required

Advanced Degree in a quantitative field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Computer Science or MBA with hands-on experience in analytics

Strong collaborative/interpersonal skills and ability to work in a dynamic, constantly evolving environment with strong attention to detail

Project management skills with demonstrated proficiency in leading multiple projects simultaneously

Outstanding strategic thought leadership with a focus on innovation

Self-motivated, results-driven, intellectually curious and leads with external perspective

Clear, effective written and oral communication skills

Expertise in underwriting or another core credit risk management function

Deep understanding of credit card economics and the payments industry

Externally focused and aware of the latest technology and market trends in payment, credit trends, credit behavior and external development in the lending industry