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Brother USA · 6 days ago

IT Service Management Intern (Summer 2026 Internship Program)

Memphis, TN

Internship

Hybrid

Intern

$20/hr - $20/hr

Start in 2026 Summer

Brother USA is a leading provider of home and office equipment, and they are seeking an IT Service Management Intern for their Summer 2026 Internship Program. This role involves supporting ITIL-related training initiatives, assisting with Jira platform development, and monitoring implementation efforts.

Customer ServiceElectronicsPrinting

No H1B

Responsibilities

Support ITIL-related training initiatives within the IT department

Assist with Jira platform development and tool integrations to track, manage, and organize tasks

Support monitoring implementation efforts

Qualification

ITIL conceptsJiraAutomation conceptsService management systemsAnalytical skillsInfrastructure environmentsClear communicationDocumentation skills

Required

Must be a present college sophomore or junior (rising junior or rising senior during the Summer 2026 program period) returning to an undergraduate program following the summer to be eligible

Target Major(s) or Fields of Study: Computer Science or related degree

Strong process-oriented and analytical skills

Exposure to automation, development, or system integration concepts

Clear communication and documentation skills

Possess US work authorization

Able to work full-time, following the expected schedule and on-site presence of the position

Be on site at least 3 days a week, based on business need