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Irby Utilities · 1 week ago

Test Lab Supervisor

Fort Worth, TX

Full-time

Onsite

Mid, Senior Level

4+ years exp

Irby Utilities is one of the largest utility distribution organizations in America, dedicated to providing dynamic solutions to essential utility services. The Test Lab Supervisor is responsible for overseeing the testing of electrical safety equipment and managing the workflow in the test lab or tool repair center, ensuring safety and efficiency in operations.

Utilities

Responsibilities

Advise and instruct subordinates in all aspects of work and in the safe operation of the equipment and machinery necessary for this position

Ensure adherence to all company safety policies and procedures

Monitor backlog, prioritizes orders, and expedites workflow as required

Determines work procedures, prepares work schedules, and expedites workflow

Review documentation for accuracy, legibility, completeness, and conformance to established procedures

Advise employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems. Possess working knowledge of material involved in the position and their uses

Ensure equipment is maintained in safe and proper working condition. Resolve or advise manager of maintenance or operational issues

Assist manager in evaluating inventory usage and makes recommendations to optimize inventory levels

Research history of inventory items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies

Study inventory history and recommend actions to eliminate non-usable, slow moving, and excess stock

Determine disposition of used or damaged property and handles accordingly

Analyze operational activities to identify inefficiencies. Assists in developing and implementing new and revised methods or procedures to improve efficiency

Conduct training in safety and other topics as assigned by manager

Assist manager in completing required facility safety inspections

Ensure facilities meet established standards for safety and cleanliness

Compile and prepare reports for management as requested

Resolve customer complaints and questions and inventory problems presented by subordinate staff

Monitor levels of operational supplies and take necessary action to ensure adequate stocks are maintained

Issue written and oral instructions and Assist in the transmittal of administrative information, policies and procedures, decisions, changes, etc. to subordinates

Assign duties and examine work for exactness, neatness, and conformance to policies and procedures

Evaluate, develop, and train new employees and review progress of subordinates periodically with Branch Manager. Study and standardize procedures to improve efficiency of subordinates

Maintain harmony among workers and resolve grievances

Observe any non-employees in the warehouse environment in regard to their personal safety. Report any unauthorized person(s) to the Branch Manager

Supervise the activities of subordinates

Establish goals and objectives for assigned area to meet overall department goals; develop and implement new and revised methods or procedures to improve efficiency and help achieve goals

Analyze operational issues to determine the most effective and efficient use of all resources

Plan and schedule tasks over the short and long range to determine priorities and assign work

Safely and properly operate all equipment in work area including testing equipment, air compressor, commercial washers and dryers, and pallet jack

Clean and visually inspect customer material to identify defects or damage

Perform dielectric testing of customer material

Package customer material for shipment and complete required testing documentation

Pull material on pick tickets; package and ship material to customers

Assist walk-in customers with testing orders or purchasing merchandise

Operate material handling equipment such as forklifts, pallet jacks, hand trucks, and dollies

Qualification

Supervisory practicesTest lab operationsAnalytical skillsShipping/receiving practicesCommunication skillsCustomer serviceReport writingProblem-solving skills

Required

Strong knowledge of supervisory practices and principles

Ability to respond effectively to customer inquiries, complaints, and requests from regulatory agencies or business partners

Proficiency in writing reports, business correspondence, and procedural documentation

Ability to establish and maintain effective working relationships across all levels

Strong analytical and problem-solving skills, including the ability to define issues, gather data, and draw valid conclusions in situations with limited information or standardization

Working knowledge of test lab/tool repair center operations

Familiar with shipping/receiving practices, policies and techniques

Understanding of merchandise handling and production methods

Excellent verbal and written communication skills