Vaco by Highspring ยท 2 days ago
Infrastructure Manager
Vaco is hiring an Infrastructure Manager for their client in Cincinnati, OH, known for its strong culture and stability. The role involves planning, organizing, and directing the infrastructure team while ensuring the stability, security, and performance of the IT environment.
Responsibilities
Lead day-to-day IT infrastructure operations, ensuring projects and initiatives are delivered on time and to stakeholder expectations
Communicate clearly with leadership and key stakeholders to align on deliverables and timelines
Assign and manage project tasks across the team; motivate, coach, and evaluate team performance
Support the design and implementation of IT processes, procedures, and policies aligned with organizational strategy
Stay current on emerging technologies and assess their applicability within the environment; educate stakeholders on potential business impacts
Analyze network needs and contribute to architecture design, integration, and installation
Maintain servers, network hardware/software, peripherals, and related infrastructure
Partner with other departments to understand requirements and deliver effective solutions
Evaluate hardware and software needs and recommend improvements
Monitor systems for performance optimization and lead recovery efforts following failures
Develop and manage infrastructure budgets, including equipment lifecycle planning
Establish and manage system access, security standards, and policies
Lead business continuity/disaster recovery planning and coordinate testing
Oversee IT asset procurement
Conduct performance reviews and provide training, coaching, and mentorship to team members
Manage documentation standards and ensure accuracy across systems and processes
Support departmental quality improvement initiatives and communicate key updates proactively
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
Must be comfortable with working onsite 5 days a week
8-10+ years of technical and managerial experience in IT infrastructure
Must have 3-5+ years of direct leadership experience
Strong background in infrastructure and application support within an ITIL-based environment
3+ years implementing and supporting VMware vSphere
5+ years supporting Microsoft Windows Server environments
2+ years supporting VMware Horizon VDI environments
3+ years implementing and supporting SAN storage solutions
Proven experience managing and developing technical support teams
Strong analytical, problem-solving, and task-prioritization skills
Excellent communication skills with the ability to present technical concepts in user-friendly language
Customer service-oriented mindset
Willingness to participate in on-call and pager rotations
Preferred
Experience with Microsoft Exchange and F5 Big-IP is preferred
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
Funding
Current Stage
Late StageCompany data provided by crunchbase