Licensing and Credentialing Program Manager jobs in United States
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9amHealth · 1 week ago

Licensing and Credentialing Program Manager

9amHealth is a company specializing in cardiometabolic care, aiming to create a new standard of care for conditions like obesity and diabetes. The Licensing & Credentialing Program Manager will ensure clinicians are properly licensed and credentialed, managing compliance across various states while collaborating with multiple teams.

Health CareMedicalWellness

Responsibilities

Create, scale, and manage processes to oversee new state licenses, renewals, and credentialing with payers as needed
Liaise with a dedicated vendor to manage end to end processes for initial and renewal licensing of physicians, NPs, PAs, and pharmacists
Maintain accurate tracking of all state licenses, DEA registrations, and expiration timelines
Oversee credentialing workflows for payers, vendors, and partner platforms
Build and maintain internal databases or dashboards to track clinician status and coverage across all states
Maintain regulatory compliance by proactively flagging upcoming expirations and changes in state requirements and escalating to Clinical, Human Resources, and Compliance Partners
Own all CPA documentation, execution, and renewals across state lines
Liaise with a dedicated vendor to ensure every APP has an active collaborating physician per state-specific rules
Partner with Clinical Leadership and Legal to maintain compliance with evolving state requirements
Proactively identify upcoming CPA expirations and renewals to avoid disruptions
Manage initial license and credentialing setup, where applicable
Account provisioning, tech setup, and platform orientation
Scheduling with team members for live training
Evaluate current tools and identify automation or efficiency opportunities (e.g., licensing tracking software)
Collaborate with People Ops and Clinical to streamline onboarding workflows for new clinicians
Partner with Compliance to prepare for audits or regulatory reviews
Manage relationships with licensing and credentialing vendors to ensure accountability and SLA adherence
Serve as the operational point of contact for licensing and credentialing across departments and with credentialing organizations
Provide leadership with visibility into clinician coverage, compliance status, and upcoming renewal timelines
Collaborate closely with Clinical and Operations leaders to forecast licensing and coverage needs as we expand

Qualification

Licensing managementCredentialing processesRegulatory complianceGoogle Workspace proficiencyProject managementVendor managementAttention to detailCommunication skillsCollaboration skills

Required

4+ years of experience managing licensing, credentialing, or compliance in a healthcare or telehealth setting
Deep understanding of multi state licensing and regulatory requirements for clinicians (NPs, PAs, MDs, PharmDs)
Proven ability to build organized systems for tracking credentials and renewals
Experience working with credentialing databases
Strong project management and communication skills
High attention to detail and accountability for compliance accuracy
Proficiency with Google Workspace and workflow tools

Preferred

Prior experience scaling multi state licensing for a digital health or telehealth company
Familiarity with CPA structures and state collaboration laws
Experience managing external vendors or credentialing services
Startup or high-growth company experience

Benefits

Health, dental, and vision insurance
Flexible PTO
Work from home options
Professional development budget
Support continuing education

Company

9amHealth

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9amHealth gives consumers access to healthcare that is easy and affordable.

Funding

Current Stage
Early Stage
Total Funding
$29.2M
Key Investors
Cigna Ventures
2024-02-19Series A· $9.5M
2022-04-13Series A· $16M
2021-09-20Seed· $3.7M

Leadership Team

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Frank Westermann
Co-Founder & Co-CEO
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Company data provided by crunchbase